Thomas Sparrow Email & Phone Number
Senior Technical Support Manager @ Cadence Design Systems
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Thomas Sparrow Location
- England, United Kingdom
Thomas Sparrow Work
- 2026 - now Senior Technical Support Manager @
- 2025 - 2026 Director Technical Support @
- 2024 - 2025 Global Customer Support Manager - System Dynamics and Virtual Mobility @
- 2021 - 2025 Global Customer Support Manager - System Dynamics @
- 2017 - 2021 Global Customer Support Manager @
- 2014 - 2017 Customer Support Manager @
- 2010 - 2014 Application Manager @ APX Group
- 2008 - 2010 Market Operator @
- 2006 - 2008 Learner Programme Co-ordinator @ Carter & Carter Group PLC
Thomas Sparrow Education
- Prifysgol Aberystwyth University
Bachelor of Science (BSc Hons) (Behavioural Biology)
2003 - 2006
Thomas Sparrow Skills
- Incident Management
- PRINCE2
- Release Management
- Change Management
- Application Lifecycle Management
- Testing
- ITIL v3 Foundations Certified
- ITIL Operational support and analysis
- Management
- Customer Relationship Management Crm
- Team Building
- Salesforce.com
- Complaint Management
- Customer Retention
- Customer Satisfaction
- JIRA
- Team Leadership
- Onsite Offshore Co Ordination
- Bug Tracking
- Business Continuity
- Technical Support
- Business Process Improvement
- Team Motivation
- Zendesk
- Project Management
- Coaching
- General Data Protection Regulation Gdpr
- Business To Business B2B
- Continuous Improvement
- Service Level Agreements Sla
- Business to Business
- Service Level Agreements
- Customer Relationship Management
- General Data Protection Regulation
Thomas Sparrow Summary
- Thomas Sparrow, based in England, United Kingdom, is currently a Senior Technical Support Manager at Cadence. Thomas Sparrow brings experience from previous roles at Hexagon Manufacturing Intelligence and Romax Technology. Thomas Sparrow holds a 2003 - 2006 Bachelor of Science (BSc Hons) in Behavioural Biology @ Prifysgol Aberystwyth University. With a robust skill set that includes Incident Management, PRINCE2, Release Management, Change Management, Application Lifecycle Management and more. Thomas Sparrow has 2 emails on RocketReach.
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