Thomas Shippen Email & Phone Number
Lead Business Analyst @ Cognosante
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Thomas Shippen Location
- Scottsdale, AZ, US
Thomas Shippen Work
- Lead Business Analyst @ (August 2021 - Present)
- Business Analyst @ (November 2019 - July 2021)
- Support Center Team Lead @ (May 2018 - October 2019)
- Analyst Manager @ (November 2017 - April 2018)
- Process Analyst @ (June 2017 - October 2017)
- Team Manager @ (January 2017 - June 2017)
- Site Director @ (September 2014 - November 2016)
- Client Services Manager @ (May 2013 - September 2014)
- Operations Manager @ (June 2012 - May 2013)
- Technical Support Supervisor @ (June 2010 - June 2012)
- Customer Service Representative @ (January 2008 - June 2010)
Thomas Shippen Education
- Scottsdale Community College
Associate's degree
2023
Thomas Shippen Skills
- Call Centers
- Customer Service
- Leadership
- Technical Support
- Customer Satisfaction
- Customer Experience
- Team Leadership
- Public Speaking
- Networking
- Employee Training
- Management
- Customer Retention
- Cross-functional Team Leadership
- Superior written & verbal communication skills
- Idea Generation
- Relator
- Vendor Management
- Strategy
- Telecommunications
- Business Process Improvement
- Program Management
- Contact Centers
- Cross Functional Team Leadership
- Superior Written and Verbal Communication Skills
Thomas Shippen Summary
- Thomas Shippen, based in Scottsdale, AZ, US, is currently a Lead Business Analyst at Cognosante. Thomas Shippen brings experience from previous roles at Cognosante. Thomas Shippen holds a Associate's degree @ Scottsdale Community College. With a robust skill set that includes Call Centers, Customer Service, Leadership, Technical Support, Customer Satisfaction and more. Thomas Shippen has 1 emails and 2 mobile phone numbers on RocketReach.
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