Thomas Seifert Email & Phone Number
Enterprise Architect @ Genossenschaft MIGROS Zürich
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Thomas Seifert Location
- Zurich, Switzerland
Thomas Seifert Work
- 2021 -now Enterprise Architect @
- 2019 -2021 IT Service Integration Specialist @
- 2015 -2019 IS Service Design and Introduction Consultant @
- 2012 -2015 IS Service Manager End User Support and Managed Printing Services @
- 2008 -2015 IS Infrastructure Customer Service Management Lead ABB Switzerland Ltd. and Global Head Quarters @
- 2006 -2006 Implementation Lead E2E Productivity Program EMEA @
- now Baden-Dättwil @
- now • Ensured overall performance of IS Service Desk and IS Onsite Support services • Drove overall business satisfaction with End User Services • Managed external suppliers delivering the IS Service Desk, IS Onsite Support and Managed Printing service @
- now Baden-Dättwil @
- 2006 -2008 Regional Service Delivery Manager @
- now EMEA @
- now Planned and coordinated the EMEA leg of a strategic, global strategic corporate initiative to optimize productivity within the Field Services operations; Training and managing of regional project stakeholders; adapting concept to regional requirements; dir @
- 2002 -2006 Team Lead Field Services Zurich @
Thomas Seifert Education
- Digicomp Academy
CAS IT Architecture
2021-2022 - ZHAW School of Management and Law
(CAS Innovation, Customer Experience Mgmt. & Service Design)
2018-2018 - ipso Bildung
Thomas Seifert Skills
- ITIL
- IT-Service-Managment
- Managed Print Service
- Projektmanagement
- Servicedesk
- Service-Design
- IT-Outsourcing
- Outsourcing-Management
- Service-Level-Agreements
- Kunden-Dienstleister-Beziehungen
- Verbesserung der Dienstleistungsqualität
- Kundenbetreuung
- Integration
- Consulting
- Prozessverbesserung
- Outsourcing
- Unternehmensanalyse
- Process Improvement
- Teamführung
- Infrastruktur
- Design Thinking
- Management
- Customer Experience Management
- Agile Mindset
Thomas Seifert Summary
- Thomas Seifert, based in Zurich, Switzerland, is currently a Enterprise Architect at Genossenschaft Migros Zürich. Thomas Seifert brings experience from previous roles at ABB. Thomas Seifert holds a 2021 - 2022 CAS IT Architecture @ Digicomp Academy. With a robust skill set that includes ITIL, IT-Service-Managment, Managed Print Service, Projektmanagement, Servicedesk and more. Thomas Seifert has 3 emails on RocketReach.
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