Customer Success Specialist @ (April 2019 - December 2021)
Customer Success Manager @ (September 2018 - April 2019)
Inside Partner Development Manager @ (August 2017 - August 2018)
Windows 10 and Devices Business Development Executive @ (May 2017 - August 2017)
Licensing Specialist @ (September 2016 - May 2017)
Business Development Representative @ (August 2016 - September 2016)
UPS Customer Care Specialist @ (June 2016 - August 2016)
Credit and Collections Specialist @ (October 2015 - June 2016)
Partner Practice Recruit @ (December 2013 - September 2015)
Department Supervisor @ (July 2013 - December 2013)
Thomas Rivera Education
Toccoa Falls College
Bachelor's degree (Biblical Studies)
2008-2010
Miami Dade College 2004-2007
Thomas Rivera Skills
Leadership
Customer Relationship Management Crm
Team Building
Visual Merchandising
Retail
Account Management
Sales
Customer Satisfaction
Team Leadership
Merchandising
Loss Prevention
Sales Management
Microsoft Office
Operations Management
Microsoft Excel
Training
Customer Service
Management
Inventory Management
Inventory Control
Cloud Computing
Recruiting
Retail Sales
Technical Support
Networking
Active Directory
Troubleshooting
Group Policy
Operating Systems
Windows 7
Network Administration
Computer Repair
Windows Server
Computer Hardware
Network Security
Windows XP
VMware
DHCP
Wireless Networking
Windows
DNS
Microsoft Exchange
Cisco Technologies
Routers
Servers
Software Installation
System Administration
Surface Pro 3 Service and Repair
TCP/IP
Time Management
Mentoring
Audio Visual Support
Windows 8.1
Windows 10
Office 365
System Testing
Customer Relationship Management
Thomas Rivera Summary
Thomas Rivera, based in Fargo, ND, US, is currently a Customer Success Account Manager at Microsoft. Thomas Rivera brings experience from previous roles at Microsoft and N3. Thomas Rivera holds a 2008 - 2010 Bachelor's degree in Biblical Studies @ Toccoa Falls College. With a robust skill set that includes Leadership, Customer Relationship Management Crm, Team Building, Visual Merchandising, Retail and more. Thomas Rivera has 2 emails and 3 mobile phone numbers on RocketReach.
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