Thomas Richards Email & Phone Number
LiveOps Analyst @ Epic Games
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Thomas Richards Location
- Tokyo, JP
Thomas Richards Work
- LiveOps Analyst @ (April 2022 - Present)
- Community Engagement Manager @ (June 2019 - April 2022)
- Customer Service Operations Lead @ (September 2018 - June 2019)
- Customer Service Engineer @ (March 2016 - September 2018)
- Insurance Officer @ (January 2014 - December 2015)
- Standards and Complaints Advisor @ (March 2013 - January 2014)
- Customer Service Officer @ (April 2012 - March 2013)
- IT Helpdesk Engineer @ Bond International Software (UK) Ltd (August 2011 - October 2011)
- Customer Support Agent @ (June 2010 - August 2011)
- Customer Support Agent @ (May 2009 - March 2010)
- Customer Assistant @ (April 2008 - May 2009)
Thomas Richards Education
- Sussex Downs College
City & Guilds (ICT Practitioners Diploma)
2005-2007 - The Causeway School 2000-2005
Thomas Richards Skills
- Microsoft Office
- Claims Resolution
- Fraud Detection
- Government
- Complaint Investigations
- Stakeholder Management
- Claims Investigations
- Public Sector
- Complaints
- Policy
- Customer Service
- Insurance
- Local Government
- Account Management
- Claims Management
- IT Audit
- Information Security
- Enterprise Risk Management
- Internal Controls
- Information Technology
- Risk Assessment
- CISA
- Information Security Management
- Auditing
- Sarbanes Oxley Act
- Governance
- Internal Audit
- ISO 27001
- Business Continuity
- ITIL
- IT Controls
- SAS70
- COBIT
- External Audit
- Data Analysis
- ISO 27002
- Iso 17799
- Assurance
- COSO
- Sarbanes Oxley
- IT Risk Management
- English
- Security
- Identity and Access Management
- IT Operations
- Payment Card Industry Data Security Standard
- Business Process Improvement
- Computer Security
- Business Continuity Planning
Thomas Richards Summary
- Thomas Richards, based in Tokyo, JP, is currently a LiveOps Analyst at Epic Games. Thomas Richards brings experience from previous roles at Unity Technologies and Brighton & Hove City Council. Thomas Richards holds a 2005 - 2007 City & Guilds in ICT Practitioners Diploma @ Sussex Downs College. With a robust skill set that includes Microsoft Office, Claims Resolution, Fraud Detection, Government, Complaint Investigations and more. Thomas Richards has 2 emails and 2 mobile phone numbers on RocketReach.
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