Senior Operations Manager - Support Engineering @ (August 2021 - July 2022)
Technical Operations Manager III - Support Engineering @ (March 2018 - September 2021)
Technical Operations Manager II - Support Engineering @ (January 2016 - March 2018)
Cloud Support Engineer I and II @ (August 2014 - December 2015)
Cloud Support Associate @ (August 2013 - July 2014)
Associate Systems Engineer @ (December 2012 - July 2013)
IT LAN Technology Support @ (June 2011 - December 2012)
Thomas R. Education
University of Maryland Baltimore County
Bachelor of Science (BS) (Management Information Systems, General)
DeMatha Catholic High School
Thomas R. Skills
Amazon Web Services (AWS)
Analysis
Cloud Computing
Customer Satisfaction
Customer Service
Customer Support
DNS
HTML
IT Asset Management
Leadership
Linux
Management
Microsoft Excel
Networking
Operating Systems
Problem Solving
Process Improvement
Security
Servers
Software Documentation
Strategic Leadership
System Administration
Team Management
Technical Support
Technical Writing
Testing
Training & Development
Troubleshooting
Training and Development
Support
Operations
Cloud
Web Services
Services
Amazon Web Services Aws
Amazon Web Services
Thomas R. Summary
Thomas R., based in Washington, DC, US, is currently a Head of Technical Operations - US Gov at Google. Thomas R. brings experience from previous roles at Amazon Web Services (AWS). Thomas R. holds a Bachelor of Science (BS) in Management Information Systems, General @ University of Maryland Baltimore County. With a robust skill set that includes Amazon Web Services (AWS), Analysis, Cloud Computing, Customer Satisfaction, Customer Service and more. Thomas R. has 4 emails and 4 mobile phone numbers on RocketReach.
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