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Thomas R. Location
Plymouth, England, GB
Thomas R. Work
Service Desk Engineer @ (February 2026 - Present)
Quality Control Technician @ (October 2025 - February 2026)
Interim 2nd Line Desktop Engineer @ Hemmersbach (September 2025 - September 2025)
First Line Support @ (April 2025 - June 2025)
IT Support Analyst @ (November 2021 - January 2025)
Junior IT Service Technician @ (January 2021 - October 2021)
Thomas R. Education
City College Plymouth
Access to Higher Education (Computer Science)
2025-2026
City College Plymouth
Higher National Diploma (Creative Media)
2012-2015
City College Plymouth
Computer Software and Media Applications
Thomas R. Skills
365 Admin
Active Directory
Algebra
CompTIA
Computer Hardware Troubleshooting
Computer Parts Replacement
Computer Repair
Customer Relationship Management (CRM)
Customer Support
Cybersecurity
First Line
Help Desk Support
IT
IT
IT Operations
Microsoft Entra ID
Microsoft Exchange
Microsoft Products
Multi-Tenant Management
Network Administration
Network Engineering
Office 365
Python (Programming Language)
Quality Control
Remote Desktop
Remote User Support
SQL
Service-Level Agreements (SLA)
Software Project Management
Software Troubleshooting
System Deployment
Technical Support
Windows
Windows 10
Thomas R. Summary
Thomas R., based in Plymouth, England, GB, is currently a Service Desk Engineer at Cutec. Thomas R. brings experience from previous roles at The iOutlet, Hemmersbach, Netlogix UK Ltd and Vospers Motor House Ltd. Thomas R. holds a 2025 - 2026 Access to Higher Education in Computer Science @ City College Plymouth. With a robust skill set that includes 365 Admin, Active Directory, Algebra, CompTIA, Computer Hardware Troubleshooting and more.
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