Thomas Pyle Email

Customer Engineer @ Netpremacy Global Services

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Thomas Pyle Location

York, GB

Thomas Pyle Work

Customer Engineer @ (June 2026 - Present)
AI Workforce Specialist @ (September 2025 - June 2026)
Customer Success Manager @ (October 2021 - June 2026)
Letter Carrier @ (October 2006 - October 2021)
Support Specialist @ (September 2005 - September 2006)
Sales Assistant @ (December 2000 - September 2003)

Thomas Pyle Education

The Open University
Bachelor's degree (Language Studies with French and Spanish)
2013-2019

Thomas Pyle Skills

AI Governance
Active Listening
Adoption Playbooks
Analytical Skills
Build Strong Relationships
Business Case Development
Business Expansion
CSM
Change Enablement
Change Management
Charity & Non-Profit Partnerships
Client Partnerships
Client Relations
Collaborative Problem Solving
Communication
Communication (Technical & Non-Technical)
Communications Strategy
Continuous Learning & Development
Copilot Studio (Custom Agents)
Cross-team Collaboration
Customer Engagement
Customer Experience
Customer Insight
Customer Journeys
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Customer Success Management
Customer-Focused Selling
Dashboards
Data Analytics
Data-driven Decision Making
Digital Transformation Strategy
Education Sector Engagement
Employee Experience (EX) Design
End-User Training & Enablement
English
Executive Stakeholder Management
Facilitation
French
Governance & Compliance (M365)
IT Solutions
Interpersonal Skills
Key Metrics
Key Performance Indicators
Knowledge Management
Microsoft 365
Microsoft 365 Adoption
Microsoft Copilot
Microsoft Copilot Studio
Microsoft Copilot for Word, Excel & Outlook
Microsoft Copilot in Teams & Chat
Microsoft Graph API
Microsoft Viva
Microsoft Viva Connections
Microsoft Viva Engage
Microsoft Viva Goals
Microsoft Viva Insights
Modern Work Strategy
Multilingual Communication (French / Spanish / English)
Multitasking
Onboarding
Organization Skills
Power Automate (Workflows)
Power BI (Adoption Dashboards)
Power Platform
Presentation Skills
Presentations
Problem Solving
Process Improvement
Product Adoption
Prompt Engineering
Proof of Concept (PoC) Delivery
Public Sector Engagement
ROI Measurement
Relationship Building
Relationship Development
Reporting
SaaS Adoption
Service-Level Agreements (SLA)
SharePoint Online
Software as a Service (SaaS)
Solution Mapping
Spanish
Spreadsheets
Stakeholder Alignment
Stakeholder Engagement
Strategic Relationships
Team Collaboration
Teamwork
Training
Troubleshooting
Usage Analysis
User Adoption
Value Realisation
Workshop & Event Delivery
Workshop Facilitation
Written Communication

Thomas Pyle Summary

Thomas Pyle, based in York, GB, is currently a Customer Engineer at Netpremacy Global Services. Thomas Pyle brings experience from previous roles at Phoenix Software, Royal Mail and Blizzard Entertainment. Thomas Pyle holds a 2013 - 2019 Bachelor's degree in Language Studies with French and Spanish @ The Open University. With a robust skill set that includes AI Governance, Active Listening, Adoption Playbooks, Analytical Skills, Build Strong Relationships and more. Thomas Pyle has 1 emails on RocketReach.