Thomas Packer Email & Phone Number
IT Business Analyst @ ResMed
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Thomas Packer Location
- Warwick, GB
Thomas Packer Work
- IT Business Analyst @ (February 2024 - Present)
- Senior UC Engineer - German Speaking @ (January 2023 - February 2024)
- Technical Engineer - German Speaking @ (July 2020 - March 2023)
- Senior Field Support Analyst @ (May 2019 - April 2020)
- Field Support Analyst @ (June 2017 - April 2020)
- German Speaking Service Desk Analyst @ (June 2016 - April 2017)
- Account Coordinator @ (October 2015 - June 2016)
- Client Coordinator @ (December 2014 - October 2015)
- Exhibitor Service Coordinator @ (January 2012 - December 2014)
Thomas Packer Education
- Aylesford Language and Music College 2010-2012
Thomas Packer Skills
- ACD
- Account Management
- Active Directory
- Application Support
- Avaya IP Telephony
- CRM Integration
- Cisco Call Manager
- Cisco Routers
- Cisco Systems Products
- Cisco VoIP
- Citrix
- Communication
- Contact Center as a Service (CCaaS)
- Customer Service
- Event Management
- Event Planning
- Events Coordination
- German
- IT Operations
- ITIL
- Incident Management
- Infrastructure
- Interactive Voice Response (IVR)
- McAfee
- Microsoft Exchange
- Microsoft Office
- Microsoft Products
- Mobile Devices
- Networking
- Office 365
- Order Processing
- People Skills
- Problem Solving
- Project Management
- Quality Assurance
- Sage CRM
- Sales
- Salesforce.com
- Server Administration
- Service Desk
- Sophos
- Swiss German
- System Testing
- Team Leadership
- Troubleshooting
- UCCE
- VMware
- Voice over IP (VoIP)
- Windows 10
- Windows 7
- Windows Server
- Zendesk
Thomas Packer Summary
- Thomas Packer, based in Warwick, GB, is currently a IT Business Analyst at ResMed. Thomas Packer brings experience from previous roles at Planet IT🌍 and GES - Global Experience Specialists. Thomas Packer holds a 2010 - 2012 Aylesford Language and Music College. With a robust skill set that includes ACD, Account Management, Active Directory, Application Support, Avaya IP Telephony and more. Thomas Packer has 4 emails and 1 mobile phone numbers on RocketReach.
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