Thomas Otte Email & Phone Number
End User Support Services Manager @ Wave Life Sciences
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Thomas Otte Location
- Boston, MA, US
Thomas Otte Work
- End User Support Services Manager @ (February 2025 - Present)
- Information Technology Lead @ (July 2024 - March 2025)
- Lead, IT Enablement and Design @ (March 2019 - August 2023)
- Manager, IT Enablement @ (March 2018 - March 2019)
- Manager, Help Desk @ (December 2015 - February 2018)
- Manager, Support Services and Service Desk @ Keryx Biopharmaceuticals (June 2014 - October 2015)
- Manager, Enterprise Deskside Support @ Cubist Pharmaceuticals (July 2013 - June 2014)
- Technical Account Supervisor @ (February 2010 - July 2013)
- Technical Support Analyst Level II @ (September 2008 - February 2010)
Thomas Otte Education
- General Assembly
(UXD - User Experience Design)
2020-2020 - Central Penn College 2014-2015
- Central Penn College
(Cyber Security & Networking)
Thomas Otte Skills
- Business Analysis
- Vendor Management
- User Personas
- Enablement
- Google Workspace
- User Experience Design (UED)
- User Experience (UX)
- IT Strategy
- Active Directory
- Help Desk Support
- Troubleshooting
- Hardware
- Technical Support
- Networking
- Computer Hardware
- Cisco Technologies
- Management
- Microsoft Office
- Windows
- Training
- Quality Assurance
- VPN
- Call Centers
- Project Management
- Microsoft Exchange
- ITIL
- Call Center
- iOS
- OS X
- IT Management
- Information Technology
- IT Service Management
- Android
- Hardware Support
- Organization
- Technical Writing
- Technical Training
- iPad
- iPhone
- OKTA
- Communication
- Mobile Device Management
- Asset Management
- Google Apps
- Windows 7
- Laptops
- Windows XP
- Lotus Notes
- Software Installation
- Cisco VPN
- RSA SecurID
- Service Desk
- Office 365
- Horizon
- Veeva
- Computer Repair
- Wireless Networking
- Cloud Applications
- Customer Relations
- Sales
- Schedules
- Strategy
- Customer Service
- Enterprise Software
- Design
- Services
- Integration
- Helpdesk
Thomas Otte Summary
- Thomas Otte, based in Boston, MA, US, is currently a End User Support Services Manager at Wave Life Sciences. Thomas Otte brings experience from previous roles at Wave Life Sciences and Rapid7. Thomas Otte holds a 2020 - 2020 General Assembly. With a robust skill set that includes Business Analysis, Vendor Management, User Personas, Enablement, Google Workspace and more. Thomas Otte has 2 emails and 8 mobile phone numbers on RocketReach.
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