2023 -2023 Director of Marketing and Social Media @
2021 -2023 Director of Casino Marketing @
2017 -2021 Casino Marketing Manager @
2010 -2017 Player Services Manager @
2010 -2010 General Manager @
2002 -2010 Cashier Supervisor @ Harrah's North Kansas City
Thomas O'Sullivan Education
Baker University
Bachelor of Science (BS) (Business Management and Leadership)
2013-2017
Thomas O'Sullivan Skills
Marketing
Social Media Marketing
Customer Service
Customer Service Management
Employee Training
Technical Maintenance
Hardware Diagnostics
Digital Marketing
Email Marketing
Email Management
Email Campaigning
Data Collection
Data Entry
Customer Retention
Customer Experience
Customer Engagement
Customer Service Representatives
Customer Lifecycle Management
Customer Segmentation Strategy
Customer Service Operations
Customer Service Training
Employee Recognition
Employee Learning & Development
Development Of Employees
Positive Employee Relations
Employee Loyalty
Employee Engagement
Event Management
Budgeting
Gaming Industry
Team Building
Leadership
Casino Management
Management
Training
Social Media
Gaming
Event Planning
Thomas O'Sullivan Summary
Thomas O'Sullivan, based in Melissa, TX, US, is currently a Regional Director of Marketing at Choctaw Casinos & Resorts. Thomas O'Sullivan brings experience from previous roles at O’Sullivan MC, LLC, MC Tiki, Choctaw Casinos & Resorts and the Nines, a Luxury Collection Hotel. Thomas O'Sullivan holds a 2013 - 2017 Bachelor of Science (BS) in Business Management and Leadership @ Baker University. With a robust skill set that includes Marketing, Social Media Marketing, Customer Service, Customer Service Management, Employee Training and more. Thomas O'Sullivan has 2 emails and 3 mobile phone numbers on RocketReach.
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