Thomas Nicholson Email & Phone Number
Senior Customer Success Manager @ Zendesk
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Thomas Nicholson Location
- London, GB
Thomas Nicholson Work
- Senior Customer Success Manager @ (April 2025 - Present)
- Director, Managed Services @ (April 2023 - May 2025)
- Associate Director, Managed Services (EMEA) @ (November 2020 - April 2023)
- Manager, Managed Services (EMEA) @ (April 2017 - November 2020)
- Team Lead, Managed Services (EMEA) @ (April 2016 - March 2017)
- Senior Consultant, Managed Services @ (October 2015 - March 2016)
- Managed Services Consultant @ (November 2014 - October 2015)
- UK Brand Ambassador @ (March 2014 - September 2014)
- Student Social Media Assistant @ (October 2013 - July 2014)
- Intern @ (July 2013 - September 2013)
Thomas Nicholson Education
- Coventry University
Bachelor of Arts (BA) (Sport Management With International Experience)
2010-2014 - University of Valencia
Bachelor of Arts (BA) (International Business)
2012-2013
Thomas Nicholson Skills
- Agile Methodologies
- Agile Project Management
- Analytical Skills
- Artificial Intelligence (AI)
- Artificial Intelligence for Business
- Business Analysis
- Business Strategy
- Capacity Planning
- Change Management
- Coaching
- Communication
- Computer Ethics
- Conversational AI
- Cross-team Collaboration
- Customer Satisfaction
- Customer Success
- Delivery Management
- Financial Acumen
- GPT-4
- Generative AI
- Key Performance Indicators
- Leadership
- Networking
- Presentation Skills
- Problem Solving
- Product Adoption
- Project Leadership
- Recruiting
- Relationship Development
- Renewals
- Social Media Marketing
- Strategic Analysis
- Strategic Planning
- Talent Management
- Team Management
- Teamwork
- Management
- Football
- Email Marketing
- Public Relations
- Entrepreneurship
- Marketing
- Social Networking
- Market Research
- Marketing Strategy
- Event Management
- Corporate Social Responsibility
- Time Management
- Sports Marketing
- Sports
- Strategy
- Sponsorship
Thomas Nicholson Summary
- Thomas Nicholson, based in London, GB, is currently a Senior Customer Success Manager at Zendesk. Thomas Nicholson brings experience from previous roles at Sprinklr. Thomas Nicholson holds a 2010 - 2014 Bachelor of Arts (BA) in Sport Management With International Experience @ Coventry University. With a robust skill set that includes Agile Methodologies, Agile Project Management, Analytical Skills, Artificial Intelligence (AI), Artificial Intelligence for Business and more. Thomas Nicholson has 4 emails on RocketReach.
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