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Thomas Mudd Location
Houston, TX, US
Thomas Mudd Work
2012 -now Sr. IT Help Desk @
2011 -2012 Customer Care Representative @
2004 -2010 Workforce Manager Liaison @
2001 -2004 Help Desk Lead @
1998 -2001 Universal Call Center Lead @
Thomas Mudd Education
Alvin Community College, TX
(Business Administration)
Thomas Mudd Skills
Leadership
Customer Experience
Team Building
Desktop Application
Help Desk Support
SharePoint
Cross Functional Team
Active Directory
Cisco Call Manager
Account Management
Sales
Customer Retention
Networking
Microsoft Exchange
Data Analysis
Forecasting
Troubleshooting
Customer Satisfaction
Telecommunications
Business Analysis
Vendor Management
Software Documentation
Team Leadership
Process Improvement
Visio
Quality Assurance
Strategic Planning
Workforce Management
Microsoft Office
Operations Management
Help De
Program Management
IT Operations
Testing
Microsoft Excel
Business Process
Cross Functional Team Leadership
Change Management
Training
Desktop Application Support
Customer Service
Technical Support
Business Process Improvement
Enterprise Vault
Management
Project Management
Outsourcing
Call Centers
CRM
IT Management
Analysis
Performance Management
Access
Thomas Mudd Summary
Thomas Mudd, based in Houston, TX, US, is currently a Sr. IT Help Desk at Dril-Quip. Thomas Mudd brings experience from previous roles at Reliant Energy, Asurion and TeleCheck. Thomas Mudd holds a Alvin Community College, TX. With a robust skill set that includes Leadership, Customer Experience, Team Building, Desktop Application, Help Desk Support and more. Thomas Mudd has 1 emails and 1 mobile phone numbers on RocketReach.
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