Senior Manager, Enterprise Support Services @ (April 2015 - January 2023)
Senior Manager, Technical Support @ (April 2015 - January 2023)
Manager, Software Escalation Support @ (March 2011 - April 2015)
Manager, Customer and Partner Support @ (February 2010 - February 2011)
Senior Escalation Engineer @ (April 2008 - February 2010)
Escalation Engineer @ (January 2006 - April 2008)
Citrix Infrastructure Consultant @ (January 2002 - January 2005)
Thomas Monahan Education
University College Dublin
Master of Science (Forensic Computing)
2017-2019
University of Limerick
Bachelor of Science (Computer Systems)
1998-2002
Thomas Monahan Skills
Windows Internals
Windows Debugging
Performance Analysis
Virtualization
VMware ESX
Windows Server
Technical Support
Debugging
Citrix Metaframe
Application Virtualization
Terminal Services
Citrix
Infrastructure
Crash Dump Analysis
Microsoft Technologies
Active Directory
WinDbg
Servers
Xen
VMware
VDI
Wireshark
Cloud Computing
Applications Delivery
Operating Systems
Powershell
Load Balancing
Cluster
VMware Infrastructure
Storage
Hyper-V
vSphere
Netscaler
DNS
DHCP
Server Architecture
TCP/IP
High Availability
Group Policy
SAN
Project Management
Kernel Debugging
Mentoring
Debugging Code
Team Management
People Management
Management
Kepner-Tregoe
Lean Six Sigma
Microsoft Products
Software Development
Microsoft Office
Engineering
Technician
Team Leadership
Hyper V
Troubleshooting
Quality Assurance
Windows
Reverse Engineering
Kepner Tregoe
Thomas Monahan Summary
Thomas Monahan, based in County Galway, Ireland, is currently a Senior Manager, Cybersecurity Content Programs at TryHackMe. Thomas Monahan brings experience from previous roles at Citrix. Thomas Monahan holds a 2017 - 2019 Master of Science in Forensic Computing @ University College Dublin. With a robust skill set that includes Windows Internals, Windows Debugging, Performance Analysis, Virtualization, VMware ESX and more. Thomas Monahan has 1 emails on RocketReach.
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