Thomas Mitchell Email & Phone Number
Helpdesk Escalation Engineer Support Level 2 @ Tabernacle Technology Solutions
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Thomas Mitchell Location
- Columbus, OH, US
Thomas Mitchell Work
- 2023 -now Helpdesk Escalation Engineer Support Level 2 @
- 2019 -2022 Technical Support Engineer @
- 2017 -2019 Network Operations Center Technician @ PCM Services
- 2016 -2017 Tier III Technical Support @ Time Warner/Spectrum
- 2015 -2016 Information Technology Associate II @
- 2008 -2015 IT Consultant @ Freelance IT Consultation
- 2008 -2008 IT Network Administration and Auditor @ French Quarter Hotel
Thomas Mitchell Education
- Grantham University
Master's in Science - Information Management Technology (The technical and management side of the Technology business field)
2014-2016 - Western Kentucky University
Bachelor’s in Science (Majoring; Computer Information Technology)
2012-2014 - Maysville Community and Technical College
Associate's in Science (Information Technology/Network Administration)
2008-2011
Thomas Mitchell Skills
- Leadership
- Business Ethics
- Firewalls
- Team Building
- Information Technology
- Help Desk Support
- SharePoint
- IT Business Management
- Linux
- Public Speaking
- Management of Information Systems
- Data Communications
- Active Directory
- Excellent Communication
- Network and Data
- Windows
- Software Installation
- DNS
- Troubleshooting and Analysis
- Networking
- Excellent communication skills
- Troubleshooting
- Telecommunications
- Team Management
- Team Leadership
- IIS
- Process Improvement
- System Administration
- Strategic Planning
- TCP/IP
- Network and System
- Network and Data Integrity and Security
- Microsoft Office
- Wireless Networking
- Network Security
- Organizational Behavior
- Training
- Network Administration
- Change Management
- Disaster Recovery
- 7 Years in Customer
- Customer Service
- Windows 7
- Technical Support
- Project Planning
- 7 Years in Customer Service
- Network and System Development
- VPN
- Project Management
- Problem Solving
- Security
- Organizational Leadership
- Servers
- Organizational
- VMware
- DHCP
- Windows Server
- Database Management
- Troubleshooting And Problem Management
- Incident And Accident Investigation
- Team Training And Leadership
- Virtualization
- Support Engineers
- Risk Assessment And Mitigation
- System And Network Administration
- Cross Team Collaboration
- Quality Assurance And Control
- Installaion And Maintenance
- Replication
- Troubleshooting And Issue Resolution
- Continuous Process Improvement
- Software Support And Maintenance
- Negotiation And Presentation
- Project Planning And Governance
- Itil Service Delivery
Thomas Mitchell Summary
- Thomas Mitchell, based in Columbus, OH, US, is currently a Helpdesk Escalation Engineer Support Level 2 at Tabernacle Technology Solutions. Thomas Mitchell brings experience from previous roles at Veeam Software, PCM Services, Time Warner/Spectrum and Bechtel Corporation. Thomas Mitchell holds a 2014 - 2016 Master's in Science - Information Management Technology in The technical and management side of the Technology business field @ Grantham University. With a robust skill set that includes Leadership, Business Ethics, Firewalls, Team Building, Information Technology and more. Thomas Mitchell has 2 emails and 1 mobile phone numbers on RocketReach.
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Head of Operations
Columbus, OH, US
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