Thomas Meeks Email & Phone Number
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Thomas Meeks Location
- Plano, TX, US
Thomas Meeks Work
- Consultant @ Meeks - Muradyan (April 2026 - Present)
- Director, Contact Center Technology @ (March 2025 - March 2026)
- Senior Technology Manager — Salesforce and Contact Center Modernization @ (August 2019 - March 2025)
- Technology Manager — Customer Service Telephony and Java Services @ (January 2016 - August 2019)
- Technology Manager — Crew and Inflight Operations @ (July 2014 - January 2016)
- Technology Manager — HR, Training and Tech Ops @ (November 2013 - July 2014)
- Program Manager (Director) Call Center Technology and Web Services Solutions @ (November 2011 - November 2013)
- IT Manager — Crew and Operational Systems and Quality Engineering @ (January 2006 - November 2011)
- Senior Test Analyst — Enterprise Test Automation @ (October 2004 - January 2006)
Thomas Meeks Education
- Louisiana State University
Master of Business Administration - MBA
2020-2021 - University of North Texas
Business
1992-1995
Thomas Meeks Skills
- AI-Enabled Customer Experience
- Agile Methodologies
- Applications Delivery
- Artificial Intelligence (AI) Strategy
- Avaition
- Business Applications
- Business Process Improvement
- Business Transformation
- Certified Scrum Master CSM
- Change Leadership
- Change Management
- Cloud Migration
- Contact Center Technology
- Continuous Improvement
- Continuous Integration and Continuous Delivery (CI/CD)
- Cross-functional Team Leadership
- Customer Experience (CX) Strategy
- Digital Transformation
- Enterprise Architecture
- Executive Stakeholder Management
- GenAI Virtual Assistants
- Generative AI
- Global Delivery
- HP Quality Center
- Human Resources Information Systems (HRIS)
- IT Transformation
- Integration
- Interactive Voice Response (IVR)
- Load Testing
- Managed Services
- Management
- Mercury Test Tools
- PMP
- Problem Solving
- Process Improvement
- Program Management
- Project Management
- Project Portfolio Management
- Quality Center
- Quality Engineering
- REST APIs
- Release Management
- Request for Proposal (RFP)
- SDLC
- Salesforce Einstein for Service and Sales
- Salesforce Service Cloud
- Scaled Agile Framework
- Scrum
- Self-Service/Digital Self-Service
- Senior Stakeholder Management
- Software Development
- Software Development Life Cycle (SDLC)
- Stakeholder Management
- Strategic Technology Planning
- Team Building
- Technology Integration
- Technology Leadership
- Test Automation Frameworks
- Unix
- Vendor Management
- Vendor Relations
- Vendors
- Workforce Management
- iCIMS
- Technology
- Project Portfolio
- Cross Functional Team
- Program Manager
- ADT
- Strategic Technology
- Cross Functional Team Leadership
- Certified Scrum Master
- Security
- Services
- Software Development Life Cycle Sdlc
- Software Development Life Cycle
Thomas Meeks Summary
- Thomas Meeks, based in Plano, TX, US, is currently a Consultant at Meeks - Muradyan . Thomas Meeks brings experience from previous roles at Availity and Southwest Airlines. Thomas Meeks holds a 2020 - 2021 Master of Business Administration - MBA @ Louisiana State University. With a robust skill set that includes AI-Enabled Customer Experience, Agile Methodologies, Applications Delivery, Artificial Intelligence (AI) Strategy, Avaition and more. Thomas Meeks has 2 emails and 2 mobile phone numbers on RocketReach.
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