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Thomas McWethy Location
Marietta, GA, US
Thomas McWethy Work
President @ The Echelon Group llc (March 2013 - Present)
Consultant @ Private Consulting (January 2012 - February 2013)
Executive Vice President - West Asset Management @ (March 2008 - January 2012)
Executive Vice President- West Business Services @ (July 2005 - March 2008)
Executive Vice President - Dakotah Direct @ (January 2002 - July 2005)
Sr. Vice President- West Teleservices @ (June 2000 - January 2002)
Vice President of Operations- West Teleservices @ (February 1999 - June 2000)
Thomas McWethy Skills
Customer Experience
Customer Retention
Workforce Management
Vendor Management
Operations Management
Call Centers
Training
Call Center
Leadership
BPO
Telecommunications
Management
Telemarketing
Process Improvement
Strategy
Customer Satisfaction
Outsourcing
Team Building
Strategic Planning
Performance Management
Account Management
CRM
Business Development
Contact Centers
Executive Management
Business Process Outsourcing (BPO)
Customer Relationship Management (CRM)
IVR
Business Process Improvement
Lead Generation
Team Leadership
Business Analysis
Marketing
Customer Relationship Management Crm
Business Process Outsourcing Bpo
Customer Relationship Management
Business Process Outsourcing
Thomas McWethy Summary
Thomas McWethy, based in Marietta, GA, US, is currently a President at The Echelon Group llc. Thomas McWethy brings experience from previous roles at Private Consulting and West Corporation. With a robust skill set that includes Customer Experience, Customer Retention, Workforce Management, Vendor Management, Operations Management and more. Thomas McWethy has 2 emails and 1 mobile phone numbers on RocketReach.
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