Thomas Mathew Email & Phone Number
Vice President - Head Campaign Management @ HDFC Bank
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Thomas Mathew Location
- Mumbai, MH, IN
Thomas Mathew Work
- 2019 -now Vice President - Head Campaign Management @
- 2018 -2019 Vice President -Head WFM @ Standard Chartered GBS
- 2017 -2018 Global Head WFM @
- 2010 -2017 Co-founder and Director @
- 2009 -2010 Associate Vice President (WFM) @ Aegis Ltd
- 2006 -2009 Senior Manager - Workflow @
- 2004 -2006 Manager - India Command Centre @ Convergys
- 2003 -2004 Assistant Manager - Dialer Operations @
- 2002 -2003 Team Leader - Dialer Operations @
- 2001 -2002 Process Specialist - Dialer Operations @
- 1999 -2000 Process Associate - Automobile Financial Services @
- 1998 -1999 Analyst Commerical Bonds (Intern) @
Thomas Mathew Education
- Delhi University
Bachelors with Honours in Economics (Economics)
1995-1998 - Father Agnel School
AISSCE (Commerce)
1983-1995
Thomas Mathew Skills
- BPO
- Six Sigma
- Workforce Management
- Service Delivery
- Customer Relations
- Entrepreneurship
- Business Analysis
- Training
- Process Improvement
- MIS
- Customer Service
- Operations Management
- Business Transformation
- Telecommunications
- Program Management
- Customer Satisfaction
- Team Management
- Process Management
- Management
- Transition Management
- ERP
- Business Development
- Process Excellence
- Performance Management
- Sla
- Leadership
- Recruiting
- CRM
- Operational Excellence
- Team Leadership
- Call Centers
- Vendor Management
- Strategy
- Quality Management
- Business Process Re-engineering
- Employee Engagement
- Project Planning
- Analysis
- Soft Skills
- Inbound Marketing
- Outsourcing
- Business Process Improvement
- Offshoring
- Business Process Re Engineering
- Business Process Outsourcing Bpo
- Business Process
- Change Management
- Enterprise Software
- Business Strategy
- Project Management
- Analytics
- Business Process Outsourcing
Thomas Mathew Summary
- Thomas Mathew, based in Mumbai, MH, IN, is currently a Vice President - Head Campaign Management at HDFC Bank. Thomas Mathew brings experience from previous roles at Standard Chartered GBS, Tech Mahindra, WyzMindz Solutions Pvt. Ltd. and Aegis Ltd. Thomas Mathew holds a 1995 - 1998 Bachelors with Honours in Economics in Economics @ Delhi University. With a robust skill set that includes BPO, Six Sigma, Workforce Management, Service Delivery, Customer Relations and more. Thomas Mathew has 2 emails and 2 mobile phone numbers on RocketReach.
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Top HDFC Bank Employees
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