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Thomas Martinez Location
New York, NY, US
Thomas Martinez Work
Head of Customer Success and Implementation, North America @ (March 2025 - Present)
Senior Manager, Customer Success (US and Canada) @ (March 2022 - April 2025)
Team Lead, Customer Success @ (September 2021 - March 2022)
Senior Customer Success Manager, Large Enterprise @ LinkedIn (September 2017 - September 2021)
Director, Customer Success @ APPrise Mobile (October 2012 - September 2017)
Account Executive Social Media and Marketing @ (August 2012 - October 2012)
Assistant Account Executive Social Media and Marketing @ (January 2012 - August 2012)
Brand Ambassador and Intern @ Yumnuts Naturals (February 2011 - May 2011)
Fundraiser @ Sacred Heart University Alumni (September 2009 - February 2010)
Thomas Martinez Education
Sacred Heart University
Bachelor of Science (Marketing; concentration in Sports Marketing)
2007-2011
Thomas Martinez Skills
Customer Service
Customer Retention
Customer Relationship Management (CRM)
Customer Support
Training
Project Management
Customer Satisfaction
Business Relationship Management
PowerPoint
Microsoft Word
Microsoft Excel
Microsoft Office
Research
Social Networking
Leadership
Event Planning
Fundraising
Twitter
LinkedIn
Troubleshooting
Software as a Service (SaaS)
Paas
Account Management
Cross-functional Team Leadership
Management
Entrepreneurship
Communication
Enablement
Customer Product Training
User Adoption
Customer Advocacy
Thomas Martinez Summary
Thomas Martinez, based in New York, NY, US, is currently a Head of Customer Success and Implementation, North America at YOOBIC. Thomas Martinez brings experience from previous roles at YOOBIC, LinkedIn and APPrise Mobile. Thomas Martinez holds a 2007 - 2011 Bachelor of Science in Marketing; concentration in Sports Marketing @ Sacred Heart University. With a robust skill set that includes Customer Service, Customer Retention, Customer Relationship Management (CRM), Customer Support, Training and more. Thomas Martinez has 2 emails and 2 mobile phone numbers on RocketReach.
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