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Thomas Martin Location
Morristown, NJ, US
Thomas Martin Work
VP CX and Brand Standards @ (September 2013 - Present)
Regional Director of Culture and Engagement @ (April 2013 - September 2013)
Vice President Learning, Culture and Recruitment @ (January 2007 - April 2013)
Owner and Operator @ Customer Experience Solutions (April 2004 - July 2007)
Brand Director of Talent Development and Standards @ (December 1998 - April 2004)
Director of Learning and Development @ (May 1994 - November 1998)
Director of Quality Assurance and Training @ (May 1990 - December 1994)
Thomas Martin Education
Drake University
BA Communications (Radio and Television Production/Broadcast Sales & Management)
1984-1988
Heath High School
College Preparation
1980-1984
Thomas Martin Skills
Hospitality Industry
Hotels
Hospitality
Event Planning
Hotel Management
Event Management
Revenue Analysis
Employee Relations
Food & Beverage
Leadership Development
Pre-opening
Public Relations
Front Office
Tourism
Human Resources
Leadership
Management
Property Management Systems
Recruiting
Resorts
Rooms Division
Team Building
Training
Consulting
Market
TLC
Delaware
Training and Development
Gallup Organization
Service Standards
Lodging
Assessment Tools
Mentoring
Customer Service Training
Blueprint Reading
Pre Opening
Las Vegas
Flags
Temporary Placement
Recruitment Advertising
Achieve Global
HTTPS
Design
Coaching
Airlines
Brand Management
Integration
Sop
Metrics
Mexico
Featured
Monitors
Learning Management
Hard Rock
Theme Parks
Foundation
System
Business Services
FrontPage
Action Learning
Strategy
Branding
Inventory
Talent Management
Strategies
Revision
Property
Love
Msc
Behavioral Interviewing
Re Launch
Camera
Internal Marketing
Third Party Applications
Liaise
Analysis
Partnerships
Campaigns
Promoting
Starwood
Property Management
Concepts
Venues
Aaa
High Potential
Tda
Customer Feedback
Dissemination
Cast
Communication
Quality Assurance
Renovation
Surprise
Dimension
Tender
Organizational Culture
Social Influence
Quest Vworkspace
Lights
Philosophy
Project
Contractual Agreements
Measurements
Engagement
Classroom
Advocacy
Identity
Media
LinkedIn
SDI
Bmw
Responsibility
Internal Audit
Spain
Customer Experience
Usa
Six Sigma
Diamonds
International
Magazines
Promise
Teaching
New York
Gold
Food and Beverage
Drake
Diagnostics
Business Insights
Materials
E Learning
Concerts
Compliance
Casting
Video
Net Promoter Score
Seamless
Repositioning
Rate
Certified Trainer
Patient Care
Interviews
Talent Selection
Home Inspections
Culture
Customer Engagement
DDI
Delivery
Coordinated
Cruise Lines
Strength Training
Customer Advocacy
Thomas Martin Summary
Thomas Martin, based in Morristown, NJ, US, is currently a VP CX and Brand Standards at SGEi. Thomas Martin brings experience from previous roles at Highgate Hotels, Denihan Hospitality Group, Customer Experience Solutions and Starwood Hotels & Resorts Worldwide, Inc.. Thomas Martin holds a 1984 - 1988 BA Communications in Radio and Television Production/Broadcast Sales & Management @ Drake University. With a robust skill set that includes Hospitality Industry, Hotels, Hospitality, Event Planning, Hotel Management and more. Thomas Martin has 2 emails and 2 mobile phone numbers on RocketReach.
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