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Thomas Lichtenauer Location
Prosper, TX, US
Thomas Lichtenauer Work
CEM Director @
Lead Chief of Staff U-verse Operations @ (May 2011 - April 2012)
Area Manager Call Center U-verse IPTV, HSIA and CVoIP @ (November 2008 - October 2009)
Area Manager Quality and M and P and Process Tier I and Tier II U-verse Support @ (June 2005 - October 2008)
Manager Local Field Operations - Advanced Solutions Inc. - DSL Technology @ (January 2000 - May 2005)
Customer Service Technician and Outside Plant Technician @ (March 1977 - December 1999)
Associate Director Call Center U-verse IPTV, HSIA and CVoIP @ (November 2009 - April 2011)
Thomas Lichtenauer Skills
Leadership
Team Building
Operations Management
International Business
Project Management
Program Management
Employee Relations
Customer Relations
Public Speaking
Cross Functional Team Leadership
Vendor Management
Team Leadership
Call Centers
Process Improvement
Cross Functional Team
Customer Service
Strategic Planning
Engineering
Strategy
Culture Change
Thomas Lichtenauer Summary
Thomas Lichtenauer, based in Prosper, TX, US, is currently a CEM Director at Amdocs. Thomas Lichtenauer brings experience from previous roles at AT&T. With a robust skill set that includes Leadership, Team Building, Operations Management, International Business, Project Management and more. Thomas Lichtenauer has 4 emails and 1 mobile phone numbers on RocketReach.
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