Thomas Lichtenauer Email & Phone Number
CEM Director @ Amdocs
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Thomas Lichtenauer Location
- Prosper, TX, US
Thomas Lichtenauer Work
- CEM Director @
- Lead Chief of Staff U-verse Operations @ (May 2011 - April 2012)
- Associate Director Call Center U-verse IPTV, HSIA and CVoIP @ (November 2009 - April 2011)
- Area Manager Call Center U-verse IPTV, HSIA and CVoIP @ (November 2008 - October 2009)
- Area Manager Quality and M and P and Process Tier I and Tier II U-verse Support @ (June 2005 - October 2008)
- Manager Local Field Operations - Advanced Solutions Inc. - DSL Technology @ (January 2000 - May 2005)
- Customer Service Technician and Outside Plant Technician @ (March 1977 - December 1999)
Thomas Lichtenauer Skills
- Call Centers
- Cross-functional Team Leadership
- Culture Change
- Customer Relations
- Customer Service
- Employee Relations
- International Business
- Operations Management
- Process Improvement
- Program Management
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Vendor Management
- Leadership
- Project Management
- Public Speaking
- Cross Functional Team Leadership
- Cross Functional Team
- Engineering
Thomas Lichtenauer Summary
- Thomas Lichtenauer, based in Prosper, TX, US, is currently a CEM Director at Amdocs. Thomas Lichtenauer brings experience from previous roles at AT&T. With a robust skill set that includes Call Centers, Cross-functional Team Leadership, Culture Change, Customer Relations, Customer Service and more. Thomas Lichtenauer has 4 emails and 1 mobile phone numbers on RocketReach.
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