Thomas Lichtenauer Email & Phone Number
CEM Director @ Amdocs
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Thomas Lichtenauer Location
- Prosper, TX, US
Thomas Lichtenauer Work
- now CEM Director @
- 2011 -2012 Lead Chief of Staff U-verse Operations @
- 2009 -2011 Associate Director Call Center U-verse IPTV, HSIA and CVoIP @
- 2008 -2009 Area Manager Call Center U-verse IPTV, HSIA and CVoIP @
- 2005 -2008 Area Manager Quality and M and P and Process Tier I and Tier II U-verse Support @
- 2000 -2005 Manager Local Field Operations - Advanced Solutions Inc. - DSL Technology @
- 1977 -1999 Customer Service Technician and Outside Plant Technician @
Thomas Lichtenauer Skills
- Leadership
- Team Building
- Operations Management
- International Business
- Project Management
- Program Management
- Employee Relations
- Customer Relations
- Public Speaking
- Cross Functional Team Leadership
- Vendor Management
- Team Leadership
- Call Centers
- Process Improvement
- Cross Functional Team
- Customer Service
- Strategic Planning
- Engineering
- Strategy
- Culture Change
Thomas Lichtenauer Summary
- Thomas Lichtenauer, based in Prosper, TX, US, is currently a CEM Director at Amdocs. Thomas Lichtenauer brings experience from previous roles at AT&T. With a robust skill set that includes Leadership, Team Building, Operations Management, International Business, Project Management and more. Thomas Lichtenauer has 4 emails and 1 mobile phone numbers on RocketReach.
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