Thomas Ledbetter Email & Phone Number
Team Lead Voice Services @ TMC Health
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Thomas Ledbetter Location
- Tucson, AZ, US
Thomas Ledbetter Work
- 2026 -now Team Lead Voice Services @
- 2021 -2025 Telecommunications Consultant @
- 2021 -2025 Infrastructure Analyst @
- 2013 -2021 Software Engineer @
- 2013 -2013 Cisco UCCE Engineer @
- 2012 -2013 Telecommunications Manager @
- 2011 -2012 Senior Contact Center Engineer @
- 2009 -2011 Systems Engineer @
- 2006 -2009 Network Telephony Engineer @ Taylor, Bean, & Whitaker
- 1998 -2006 Assistant Network Manager @
Thomas Ledbetter Education
- University of North Carolina at Greensboro
Master’s Degree (Applied Arts and Sciences)
2015-2018 - University of North Carolina at Greensboro
Post-Baccalaureate Certificate in Global Studies
2015-2017 - University of South Carolina
Bachelor’s Degree (History)
1990-1994
Thomas Ledbetter Skills
- Nuance NDEP
- WebEx
- Amazon Connect
- Web Chat
- Cisco UCCE
- Cisco CVP
- eGain
- VoiceXML (VXML)
- Cisco Unity
- Cisco
- Cisco Call Manager
- Call Center
- Telephony
- VoIP
- Java
- UCCE
- UCCX
- Cisco Technologies
- Cisco CIM/EIM/WIM eGain
- Call Centers
- Active Directory
- Servers
- Unified Communications
- Disaster Recovery
- Windows Server
- Troubleshooting
- CCNA
- VMware
- Switches
- Technical Support
- IVR
- Contact Centers
- LAN-WAN
- Avaya
- Networking
- Virtualization
- Voice Mail
- Network Administration
- Professional Services
- Enterprise Software
- Network Security
- VPN
- Cisco IOS
- Voice over IP (VoIP)
- Cisco Systems Products
Thomas Ledbetter Summary
- Thomas Ledbetter, based in Tucson, AZ, US, is currently a Team Lead Voice Services at TMC Health. Thomas Ledbetter brings experience from previous roles at Ledbetter Telephony Services LLC, Trinity Health (HQ Michigan), Wells Fargo and HealthPlan Services. Thomas Ledbetter holds a 2015 - 2018 Master’s Degree in Applied Arts and Sciences @ University of North Carolina at Greensboro. With a robust skill set that includes Nuance NDEP, WebEx, Amazon Connect, Web Chat, Cisco UCCE and more. Thomas Ledbetter has 2 emails and 2 mobile phone numbers on RocketReach.
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