Thomas Laird Email & Phone Number

CEO @ Expivia Interaction Marketing Group Inc.

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Thomas Laird Location

Erie, Pennsylvania, United States

Thomas Laird Work

2012 -now CEO @
2018 -now Author of "Advice from a Call Center Geek! and "Advice from a Call Center Geek 3.0!" @
2023 -now Chief Executive Officer @
2022 -now Chief Executive Officer @
2018 -now Creator and Host @
2022 -now ICMI Top 25 Contact Center and CX Thought Leader 2022 @
2000 -2010 Head of Call Center Operations @ Telatron Marketing Group, Inc.
1998 -2000 Production Supervisor @ Telatron Marketing Group, Inc.

Thomas Laird Education

Allegheny College

Thomas Laird Skills

Call Center
Customer Service
IVR
Operations Management
Customer Experience
Contact Centers
Social Media
Call Center Leadership Training
APP Self Service
Web RTC
Workforce Management
Inbound Marketing
Call Centers
Lead Generation
Management
Avaya
Telephony
Customer Retention
Telemarketing
Call Center Development
Telecommunications
Leadership
Outsourcing
Budgets
Marketing
Sales
Social Networking
Team Building
Program Management
CRM
Executive Management
Customer Acquisition
Strategic Partnerships
BPO
Start-ups
Customer Relationship Management (CRM)
Budgeting
Business Development
Strategic Planning
Start Ups
Integration
Customer Relationship Management Crm
Microsoft Office
Customer Relationship Management

Thomas Laird Summary

Thomas Laird, based in Erie, Pennsylvania, United States, is currently a CEO at Expivia Interaction Marketing Group Inc.. Thomas Laird brings experience from previous roles at Expivia Interaction Marketing Group Inc., OttoQa, Expivia Digital and Advice from a Call Center Geek Podcast. Thomas Laird holds a Allegheny College. With a robust skill set that includes Call Center, Customer Service, IVR, Operations Management, Customer Experience and more. Thomas Laird has 3 emails and 3 mobile phone numbers on RocketReach.

Thomas Laird Emails

Found 3 emails

Thomas Laird Phone Numbers

Found 6 phone numbers

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Others Named Thomas Laird

Thomas Laird

Executive VP and Chief Lending Officer

Paramus, NJ, US

+1 201-315-XXXX
+1 541-276-XXXX

Thomas Laird

Owner and Operator

Monroeville, PA, US

+1 815-321-XXXX
+1 412-523-XXXX
+1 412-242-XXXX

Top Expivia Interaction Marketing Group Inc. Employees

Jacqueline Bates

Director of Training and Quality Assurance

Erie, PA, US

+1 814-431-XXXX
+1 814-868-XXXX

Sergio Marron

Software Developer

Erie, PA, US

expiviausa.net
gmail.com

+1 305-560-XXXX

Cassandra Wakeley

Customer Service Representative

Erie, PA, US

expiviausa.net
dollargeneral.com

+1 814-440-XXXX
+1 814-454-XXXX
+1 814-812-XXXX

Anthony Covatto

Human Resources Director

Erie, Pennsylvania, United States

hotmail.com

+1 814-450-XXXX
+1 814-866-XXXX
+1 814-833-XXXX

Peggy Briggs

OIC

Erie, PA, US

aol.com
expiviausa.net

+1 814-323-XXXX

Brandi Meeker

Advisor Support Coordinator

expiviausa.net
gmail.com

+1 803-798-XXXX
+1 814-449-XXXX

Carl Walichnowski

Call Center Supervisor

Erie, PA, US

gmail.com

Tara Gross

Assistant Sales Manager

Cleveland, OH, US

+1 814-460-XXXX
+1 814-725-XXXX

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