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Thomas Labella Location
New Rochelle, NY, US
Thomas Labella Work
Senior Director, Contact Center Management-Puritan's Pride @ (October 2021 - Present)
Senior Director, Contact Center-Puritan's Pride @ (October 2021 - Present)
Senior Director, Customer Care- Direct to Consumer @ (December 2016 - October 2021)
Senior Director of Telesales and Customer Service @ (July 2013 - December 2016)
Senior Director of Sales and Customer Service @ J&r (September 1997 - July 2013)
Customer Service Manager @ (July 1993 - April 1994)
Manager Mail Order Operations @ (January 1989 - January 1993)
Operations Manager, Mail Order Division @ Corham (January 1988 - January 1989)
Manager Telecommunications Center and Customer Service Supervisor @ Lillian Vernon (January 1984 - January 1988)
Manager of Consumer Services @
Thomas Labella Education
Iona University
MBA (Business Administration and Management, General)
Concordia College-New York
Bachelor of Business Administration (BBA) (Business Administration and Management, General)
Thomas Labella Skills
Account Management
Business Analysis
Business Development
Call Centers
Change Management
Coaching
Competitive Analysis
Consumer Electronics
Contract Negotiation
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
E-commerce
Forecasting
Human Resources
Inventory Control
Inventory Management
Leadership
Logistics
Management
Marketing
Marketing Strategy
Merchandising
Negotiation
New Business Development
Offshoring
Operations Management
P&L Management
Process Improvement
Product Development
Program Management
Project Management
Purchasing
Recruiting
Retail
Sales
Sales Management
Sales Operations
Social Media Marketing
Store Management
Strategic Planning
Strategy
Supply Chain
Supply Chain Management
Team Building
Team Leadership
Teamwork
Telecommunications
Training
Vendor Management
Thomas Labella Summary
Thomas Labella, based in New Rochelle, NY, US, is currently a Senior Director, Contact Center Management-Puritan's Pride at Nestlé Health Science. Thomas Labella brings experience from previous roles at Five9, Nestlé Health Science, The Bountiful and Nbty. Thomas Labella holds a MBA in Business Administration and Management, General @ Iona University. With a robust skill set that includes Account Management, Business Analysis, Business Development, Call Centers, Change Management and more. Thomas Labella has 2 emails and 3 mobile phone numbers on RocketReach.
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