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Thomas L. Location
Texas, United States
Thomas L. Work
VP of Business Operations Support @ (October 2021 - Present)
Adjunct Faculty Instructor @ (August 2021 - December 2025)
AVP of Research and Resolution @ (March 2015 - September 2021)
AVP of Customer Service @ (October 2013 - February 2015)
Loan Administration Manager @ (April 2010 - October 2013)
Thomas L. Education
Texas Woman's University
Master of Business Administration - MBA
The University of Southern Mississippi
Bachelor of Business Administration (B.B.A.)
Jones College
Associate of Science (AS)
Thomas L. Skills
Banking
Business Strategy
Contact Centers
Credit
Customer Escalation Management
Customer Experience
Customer Service
Loan Servicing
Loans
Loans Administration
Loss Mitigation
Mortgage Lending
Mortgage Servicing
Performance Management
Portfolio Management
Regulatory Compliance
Risk Management
Sales
Soft Skills
Team Leadership
Vendor Management
Thomas L. Summary
Thomas L., based in Texas, United States, is currently a VP of Business Operations Support at RoundPoint Mortgage Servicing LLC. Thomas L. brings experience from previous roles at North Central Texas College, Mr. Cooper and Nationstar Mortgage. Thomas L. holds a Master of Business Administration - MBA @ Texas Woman's University. With a robust skill set that includes Banking, Business Strategy, Contact Centers, Credit, Customer Escalation Management and more. Thomas L. has 1 emails and 3 mobile phone numbers on RocketReach.
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