Client Services Specialist @ Ingenix (January 2011 - February 2011)
Systems Administrator @ (August 1997 - October 2009)
Systems Administrator @ (January 1997 - January 2009)
PC Technician @ (December 1996 - August 1997)
Computer Consultant @ (January 1996 - January 1997)
Technical Support Specialist @ (December 1995 - November 1996)
Technical Support Specialist @ Information Software, INC (January 1995 - January 1996)
Senior Support Specialist @ Ames Department Stores (January 1992 - January 1994)
Help Desk Support @ Ames Department Stores (March 1988 - March 1994)
Thomas Jerome Education
Post University
Bachelors (Management)
2009-2011
Post University
Bachelor of Science (Business Management)
2009-2011
Computer Processing Institute
Diploma (Computer Electronics)
1988-1990
Thomas Jerome Skills
Leadership
Help Desk Support
SharePoint
Software Support
Computer Hardware
Data Center
Windows
Software Installation
Cold Calling
5S
Networking
Troubleshooting
Customer Satisfaction
Business Development
Team Leadership
Process Improvement
System Administration
ERP
Lead Generation
Operations Management
New Business Development
Business Process
Training
Time Management
Change Management
IT Management
Customer Service
Customer Support
Windows 7
Technical Support
Business Process Improvement
Management
Project Management
Inventory Management
Field Service
Call Centers
Integration
Analysis
Hardware
IT Service Management
Thomas Jerome Summary
Thomas Jerome, based in Wethersfield, CT, US, is currently a Customer Engineer II at NCR Corporation. Thomas Jerome brings experience from previous roles at CompuCom, First Service Networks, CBS, A Xerox Company and Ricoh USA. Thomas Jerome holds a 2009 - 2011 Bachelors in Management @ Post University. With a robust skill set that includes Leadership, Help Desk Support, SharePoint, Software Support, Computer Hardware and more. Thomas Jerome has 4 emails and 2 mobile phone numbers on RocketReach.
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