Thomas Hansell Email & Phone Number
Enterprise Imaging | Optum Insight | National and Strategic Accounts - Customer Success Director @ Optum
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Thomas Hansell Location
- New York, NY, US
Thomas Hansell Work
- Enterprise Imaging | Optum Insight | National and Strategic Accounts - Customer Success Director @ (March 2025 - Present)
- Vice President Operations @ (August 2020 - March 2025)
- Sr- Director - Sales and Account Management Optimization @ (February 1992 - July 2020)
Thomas Hansell Education
- Ramapo College of New Jersey
Bachelor of Business Administration (B.B.A.) (Economics)
Thomas Hansell Skills
- Soft Skills
- Strategic Accounts
- Executive Visibility
- Customer Onboarding
- Teamwork
- Leadership Development
- Healthcare Improvement
- Account Executives
- Customer Success
- People Management
- Zendesk Customer Service Software
- Customer Escalation Management
- Onboarding
- Patient Experience
- Operations
- Strategic Thinking
- Healthcare Management
- Customer Engagement
- Business Management
- Escalation Process
- Continuous Improvement
- Customer Loyalty
- Account Relationship
- Patient Advocacy
- Customer Support
- Interpersonal Skills
- Business Relationship Management
- Customer Service Management
- Operations Management
- Strategy
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service
- Business Development
- Business Strategy
- Customer Experience
- Healthcare
- Process Improvement
- Project Management
- Business Process Improvement
- Healthcare Industry
- Vendor Management
- Business Analysis
- Data Analysis
- Healthcare Information Technology
- Software Documentation
- Integration
- Cross-functional Team Leadership
- Team Leadership
- Pharmacy Benefit Management
- Team Building
- Account Management
- Leadership
- Program Management
- Customer Satisfaction
- Management
- Relationship Building
- Client Relations
Thomas Hansell Summary
- Thomas Hansell, based in New York, NY, US, is currently a Enterprise Imaging | Optum Insight | National and Strategic Accounts - Customer Success Director at Optum. Thomas Hansell brings experience from previous roles at Medocity, Inc. and Express Scripts. Thomas Hansell holds a Bachelor of Business Administration (B.B.A.) in Economics @ Ramapo College of New Jersey. With a robust skill set that includes Soft Skills, Strategic Accounts, Executive Visibility, Customer Onboarding, Teamwork and more. Thomas Hansell has 4 emails and 4 mobile phone numbers on RocketReach.
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