Thomas Hanks Email & Phone Number

Help Desk Support Engineer II @ Wecom Fiber

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Thomas Hanks Location

Chandler, AZ, US

Thomas Hanks Work

Help Desk Support Engineer II @ (January 2026 - Present)
Member Board of Directors @ AZTARDIS (Fund Raising, Non-Profit Costuming Group) (July 2014 - Present)
Sr. IT Analyst EUC @ (July 2021 - May 2025)
Service Desk Analyst - L2 and IT PM- New Bulld @ (November 2018 - July 2021)
Site and Project Support L3 @ (May 2018 - July 2018)
Independant IT Contractor @ (August 2017 - July 2018)
Desktop and LAN and Project Support Technician @ United Planners Financial Services (October 2017 - April 2018)
IT Support Specialist and Systems Administration @ Signature Technology Group, a Tech Data Company (February 2014 - August 2017)
Member Board of Directors @ (August 2012 - July 2016)
Site Lead and TI Electrical Forman @ Lafferty Electric (November 2012 - December 2013)
Sub Forman for phase 1 of the Sky Train Project @ (August 2010 - March 2012)
Student Services Mannager @ CNDLP (October 2008 - March 2010)
Field Mannager @ Hatfield Reynolds Electric Co (June 2007 - October 2008)
T.I. Foreman @ Arizona Energy Services (October 2006 - June 2007)

Thomas Hanks Education

W. P. Carey School of Business – Arizona State University
Artificial Intelligence in Business - Certification (AI)
2024-2024
Rio Salado College
Information Technology
2010-2014
South Mountian Community College
Information Technology
2010-2012

Thomas Hanks Skills

AI
AI Strategy
Analytical Skills
Application Support
Artificial Intelligence (AI)
Audio Visual (AV) Systems
Azure Active Directory
Big Data Analytics
Budgeting
Business Analysis
Business Applications
Business Intelligence (BI)
Business Solutions Development
Call Centers
Change Management
Cisco Call Manager
Cisco Networking
Communication
Community Development
Community Engagement
Computer Hardware Assembly
Computer Hardware Installation
Computer Maintenance
Computer Science
Construction Management
Construction Safety
Consumer Electronics
Costuming
Creative Problem Solving
Critical Thinking
Customer Service
Data Analytics
Data Center
Data Center Operations
Data Manipulation
Electrical Troubleshooting
Electricians
Emergency Situations
Fundraising
Generative AI
Generative AI Tools
HP Servers
IT Business Analysis
IT Hardware Support
IT Integration
IT Management
IT Service Management
ITIL Process Implementation
Incident Management
Information Management
Jira
Job Scheduling
Machine Learning
Maintenance & Repair
Managed Services
Management
Management Information Systems (MIS)
Meeting Scheduling
Microsoft Azure
Microsoft Excel
Microsoft Office
Network Administration
Networking
OS Migration
OSHA Certified
Performance Oriented
Problem Solving
Project Coordination
Project Management
Prompt Engineering
Public Speaking
Python
Python (Programming Language)
RFI
Relationship Building
Remote Infrastructure Management
Remote Troubleshooting
Remote User Support
Root Cause Analysis
Root Cause Problem Solving
SAS (Software)
Salesforce.com
Service Desk
ServiceNow
Skilled Multi-tasker
Software Licensing
Software Updates
Statistical Data Analysis
Subcontracting
System Administration
Systems Analysis
Team Building
Technical Project Management
Technical Support
Technology Evangelism
Troubleshooting
WebEx
Windows 10
Windows 7
Windows Server
OSHA 10
PowerPoint
Presentation Development
Flash Animation
Panel Moderator
New Hire Orientations
Computer Repair
Wiring
Logistics
HP Proliant
Electronics
Administrative Assistants
Blueprint Reading
Hot Work
Microsoft Word
Lighting
New Hire Training
Call Management
Electrical Controls
Electrical Safety
Electricity
Microsoft Windows 98
Lighting Control
Osha 30 Hour
Electrical Contracting
Maintenance And Repair
Computer Proficiency

Thomas Hanks Summary

Thomas Hanks, based in Chandler, AZ, US, is currently a Help Desk Support Engineer II at Wecom Fiber. Thomas Hanks brings experience from previous roles at AZTARDIS (Fund Raising, Non-Profit Costuming Group), CarMax, Hiscox USA and RL Canning. Thomas Hanks holds a 2024 - 2024 Artificial Intelligence in Business - Certification in AI @ W. P. Carey School of Business – Arizona State University. With a robust skill set that includes AI, AI Strategy, Analytical Skills, Application Support, Artificial Intelligence (AI) and more. Thomas Hanks has 2 emails and 1 mobile phone numbers on RocketReach.