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Thomas Gillis Location
Boston, MA, US
Thomas Gillis Work
North America Support Manager (Neocase) @ (December 2025 - Present)
North America Support Manager @ (January 2022 - December 2025)
North America Support Team Leader @ (April 2020 - December 2021)
Customer Success Representative @ (August 2018 - April 2020)
Delivery Consultant @ (October 2017 - August 2018)
Application Consultant @ (September 2016 - October 2017)
Thomas Gillis Education
Northeastern University
Master of Science (MSc) (Health Informatics)
University of Massachusetts Lowell
Bachelor of Arts (B.A.) (Psychology)
Thomas Gillis Skills
Analysis
Artificial Intelligence (AI)
Build Strong Relationships
Builds Relationships
Business Analysis
Business Case Preparation
Business Process Automation
Business Process Mapping
Business Solution
Coaching
Collaborative Problem Solving
Communication
Communication Skills
Computer Science
Cross-functional Team Leadership
Customer Engagement
Customer Experience
Customer Facing Roles
Customer Reference
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Operations
Customer Support
Databases
Drive Change
Enablement
English
Executive Management
Executive Visibility
Fast Learner
HR Operations
HR Service Delivery
HTML
Handle Multiple Projects
Highly resourceful
IT Projects
IT Service Management
JavaScript
Key Performance Indicators
Leadership
Learning Management Systems
Management
Microsoft Azure
Microsoft Azure Machine Learning
Microsoft Excel
Microsoft Office
Microsoft Word
New Hire Orientations
OpenAI Products
Operational Excellence
Operations Management
Oral Communication
Organizational Leadership
Organizational Performance
Outlook
Post-Sales
Postman API
Powershell
Presentations
Problem Solving
Process Management
Process Operations
Product Demonstration
Product Training
Program Implementation
Project Delivery
Project Governance
Project Management
Project Planning
Quality Assurance
Records Management
Relationship Building
Research
SQL
Sales
Schedules
Scripting
Service-Level Agreements (SLA)
SharePoint
Shared Service Center
Software as a Service (SaaS)
Stakeholder Engagement
Stakeholder Management
Strategic Consulting
Strategic Planning
Strategic Thinking
Strategy
Team Management
Technical Documentation
Technical Enablement
Technical Support
Technical Vision
Technology Management
Training
Transact-SQL (T-SQL)
Windows Batch Scripting
XML
PowerPoint
Collaborative Problem
Thomas Gillis Summary
Thomas Gillis, based in Boston, MA, US, is currently a North America Support Manager (Neocase) at Sopra HR Software. Thomas Gillis brings experience from previous roles at Neocase and Cerner Corporation. Thomas Gillis holds a Master of Science (MSc) in Health Informatics @ Northeastern University. With a robust skill set that includes Analysis, Artificial Intelligence (AI), Build Strong Relationships, Builds Relationships, Business Analysis and more. Thomas Gillis has 2 emails and 2 mobile phone numbers on RocketReach.
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