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Eidg. Dipl. Leiter des Technischen Kundendienstes/Service (Qualification in service management, corporate management, and economics, with a focus on corporate, financial, and demand planning, as well as strategic customer service and spare parts management. Experience in personnel management and development, operations organization, project and process management, IT systems, occupational safety, and quality assurance. Additionally, solid expertise in marketing, sales, and complaint management, along with strong communication and leadership skills.)
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