Thomas Feeney Email
Operations and Customer Experience Leader | Driving Process Improvement and Service Excellence @ Flogas Ireland
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Thomas Feeney Location
- Ireland
Thomas Feeney Work
- 2022 -now Operations and Customer Experience Leader | Driving Process Improvement and Service Excellence @
- 2019 -2022 Customer Experience and Operations @
- 2017 -2019 Customer Experience and Operations @
- 2013 -2017 Customer Experience and Operations @
- 2011 -2013 Operations and Customer Experience @ CMOS credit management outsource solutions
- 2004 -2011 Operations and Customer Service @ CFS Ltd
- 2001 -2004 Head Of Information Technology @ Educational Multimedia Group
- 1999 -2001 IT Manager - BPO Contact Center @ ICT Eurotel
- 1998 -1999 Project Manager (Contract) -Financial Services @
Thomas Feeney Education
- IBAT College Dublin
Diploma in Project Management (PMI) (Project Management)
2024-2025 - UCD Professional Academy
Diploma (Change Management)
2022-2023 - System Dynamics
Diploma (Computer Programming & Systems Analysis)
1985-1986
Thomas Feeney Skills
- Management
- Operations Management
- Contact Centers
- Call Centers
- Customer Service
- Customer Support
- Quality Assurance
- Technical Support
- Process Improvement
- Project Management
- Process Engineering
- IT Strategy
- IT Management
- Databases
- Business Intelligence
- Leadership
- Staff Development
- Software Development
- Training
- Problem Solving
- Business Development
- Networking
- Customer Satisfaction
- Professional Services
- VoIP
- Team Leadership
- CRM
- Account Management
- Telecommunications
- Cloud Computing
- Telesales
- Customer Retention
- Vendor Management
- Utilities
- Voice Over Ip Voip
- Voice Over Ip
Thomas Feeney Summary
- Thomas Feeney, based in Ireland, is currently a Operations and Customer Experience Leader | Driving Process Improvement and Service Excellence at Flogas Ireland. Thomas Feeney brings experience from previous roles at Iberdrola, PrepayPower, WiLine Networks and CMOS credit management outsource solutions. Thomas Feeney holds a 2024 - 2025 Diploma in Project Management (PMI) in Project Management @ IBAT College Dublin. With a robust skill set that includes Management, Operations Management, Contact Centers, Call Centers, Customer Service and more. Thomas Feeney has 1 emails on RocketReach.
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