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Thomas Ellison Location
Hamden, CT, US
Thomas Ellison Work
VP of Support and Content @ (February 2022 - Present)
Director of Customer Success Engineering @ (August 2020 - February 2022)
Director of Support @ (August 2015 - July 2020)
T and S and CS Manager @ (April 2013 - September 2015)
Founding Member, Information-Technology Committee @ (January 2009 - August 2011)
Mathematics Teacher @ (June 2008 - August 2011)
Community Youth Tutor @ (June 2008 - August 2011)
Mechanical Engineer Intern @ The Dennis Group LLC (August 2007 - January 2008)
Power Seller and Store Support Representative @ (July 2005 - May 2006)
Help Desk Attendant and Administrative Assistant @ (September 2002 - January 2005)
Thomas Ellison Education
Texas Tech University
Bachelor of Science (BS) (Mechanical Engineering)
2002-2004
American School of Kuwait
Thomas Ellison Skills
Start-ups
Customer Service Management
KPI Reports
Staff Development
Customer Engagement
Customer Satisfaction
Zendesk Administration
Customer Insight
Program Management
3D Printing
Strategic Planning
Leadership
3D Modeling
Program Development
Customer Service Training
Social Networking
Social Media
Customer Service Operations
Volunteer Management
Program Evaluation
Capacity Building
Customer Service
Early-stage Startups
Customer Retention
Leadership Development
Data Analysis
French
Team Building
Youth Development
Teaching
Desk.com Administration
customer
Customer Experience
Written Communication
Strateg
Strategy
Management
Start Ups
Project Management
Early Stage Startups
Public Speaking
Research
PowerPoint
Customer Success
People Management
Scale
Product Lifecycle Management
Customer Support
Technical Support
Analytics
Service Level Agreements Sla
Service Level Agreements
Thomas Ellison Summary
Thomas Ellison, based in Hamden, CT, US, is currently a VP of Support and Content at Quicknode. Thomas Ellison brings experience from previous roles at Pantheon Platform, DigitalOcean, Shapeways and Peace Corps. Thomas Ellison holds a 2002 - 2004 Bachelor of Science (BS) in Mechanical Engineering @ Texas Tech University. With a robust skill set that includes Start-ups, Customer Service Management, KPI Reports, Staff Development, Customer Engagement and more. Thomas Ellison has 3 emails and 2 mobile phone numbers on RocketReach.
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