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Thomas Ebner Location
Wylie, TX, US
Thomas Ebner Work
Service Desk Agent @ (December 2023 - Present)
Client Command Center Agent @ (September 2023 - December 2023)
Implementation Specialist (Consultant) @ (May 2022 - December 2023)
Director Of Technology Operations @ (January 2017 - March 2020)
Manager of Technical Field Support Services @ (January 2001 - December 2016)
System Support Specialist and Director of Installations and Training @ (December 1999 - January 2001)
Thomas Ebner Skills
Account Reconciliation
Application Support
Business Applications
Call Center Administration
Call Center Development
Compliance PCI
Contact Center Management
Customer Experience
Customer Relationship Management (CRM)
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Training
Customer Support
Data Analysis
Data Analytics
Data Management
Desktop Application Support
Document Management
Enterprise Data
Financial Systems
Food Industry
Food Technology
Food and Beverage Operations
Help Desk Support
IT Compliance
IT Hardware Support
IT Infrastructure Management
IT Projects
IT Risk Management
IT Service Management
Information Security
Information Technology
Interpersonal Skills
JD Edwards
Microsoft 365
Microsoft Endpoint Configuration Manager
Microsoft Office
Microsoft Teams
Operations Management
Payment Card Industry Data Security Standard (PCI DSS)
Point of Sale (POS) Systems
Project Management
Quick Base
Quick Silver
Retail
Sarbanes-Oxley Act
Secure File Transfer Protocol (SFTP)
Service Desk
ServiceNow
Software Documentation
Supervisory Skills
Support Management
Team Leadership
Team Management
Teamwork
Technical Support
Ticketing Systems
Tier 2 Help Desk Support
Time Management
Troubleshooting
Thomas Ebner Summary
Thomas Ebner, based in Wylie, TX, US, is currently a Service Desk Agent at Fujitsu. Thomas Ebner brings experience from previous roles at Fujitsu, Unique Business Systems and American Golf Corporation. With a robust skill set that includes Account Reconciliation, Application Support, Business Applications, Call Center Administration, Call Center Development and more. Thomas Ebner has 1 emails and 2 mobile phone numbers on RocketReach.
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