Thomas Dufresne Email
Delivery Manager @ CGI
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Thomas Dufresne Location
- Canada
Thomas Dufresne Work
- Delivery Manager @ (November 2023 - Present)
- IT SR Desktop Manager, North America @ (December 2017 - April 2024)
- Leader d'investigation, sécurité and télécom @ (April 2017 - December 2017)
- Pilote CRM and Chef de projet @ (January 2012 - January 2016)
- Gestionnaire Technique, Systèmes and Outils (SME) @ (January 2009 - January 2012)
- Gestionnaire d'équipe, Soutien Technique @ (January 2005 - January 2009)
- Superviseur (soir and nuit) @ Strict Investigation (January 2002 - January 2005)
Thomas Dufresne Education
- PDA Leadership Academy
Business Administration and Management (General)
2018-2019 - Institut de formation en gestion
Perfectionnement en gestion (Administration et gestion des affaires, général)
2006-2008 - HEC Montréal
Étudiant Libre (TI/Finances)
2001-2003 - Collège Ahuntsic
Technique Informatique
1999-2001 - Collège Jean-de-Brébeuf
Sciences politiques et gouvernement
1997-1999 - Collège Saint-Louis, Lasalle
Diplôme d'études Internationnales (Diplômes et certificats d''études secondaires / secondaires)
1991-1996
Thomas Dufresne Skills
- Administration
- Amélioration continue
- Amélioration des performances
- Amélioration des processus
- Amélioration des services
- Analyste
- Anglais
- Automatisation des processus
- BMC Remedy
- CRM
- Centre d'appel
- Communication
- Communication stratégique
- Coordination de projet
- Customer Service
- Expérience client
- Français
- Gestion d'équipe
- Gestion de personnel syndiqué
- Gestion de projet
- Gestion des approvisionnements
- Gestion des opérations
- Gestion d’équipe
- Gérance
- Informatique
- Leadership
- Leadership d'équipe
- Leadership stratégique
- Microsoft Office
- Motivation des équipes
- Optimisation de la chaine logistique
- Optimisation des processus
- Optimisation du travail
- Projet Microsoft
- Rapidité d'exécution
- Rassembleur
- Satisfaction du client
- Service client
- Supervision
- Systèmes de gestion de la sécurité
- Sécurité
- Team Management
- Telecommunications
- Télécommunications
- Vision industrielle
Thomas Dufresne Summary
- Thomas Dufresne, based in Canada, is currently a Delivery Manager at CGI. Thomas Dufresne brings experience from previous roles at Couche-Tard, Desjardins and Vidéotron. Thomas Dufresne holds a 2018 - 2019 Business Administration and Management in General @ PDA Leadership Academy. With a robust skill set that includes Administration, Amélioration continue, Amélioration des performances, Amélioration des processus, Amélioration des services and more. Thomas Dufresne has 2 emails on RocketReach.
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