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Thomas D'Errico Location
Raleigh, NC, US
Thomas D'Errico Work
Manager, North America Customer Service @ (April 2023 - Present)
Business Consultant @ Self-Employed / Contractor (April 2022 - Present)
Manager, Client Services @ (August 2022 - April 2023)
Director, Customer Experience @ (October 2020 - March 2022)
Manager, Customer Service @ (April 2020 - October 2020)
Northeast Manager, Customer Service @ (November 2015 - April 2020)
Media Specialist (June 2015 - May 2019)
Content Marketing Manager @ (November 2014 - June 2015)
Executive Editor @ Brattleboro Reformer (February 2007 - January 2015)
Webmaster @ (January 2010 - January 2014)
Editor and Copydesk @ (September 2005 - February 2007)
Features Editor @ (June 2000 - August 2005)
Thomas D'Errico Education
Keene State College
Bachelor of Arts - BA
St. Mary's International School
High School Diploma
St George's College, Zimbabwe
Thomas D'Errico Skills
KPI Implementation
KPI Reporting
Customer Satisfaction
Process Mapping
Kaizen
Investigative Research
Manufacturing Process Improvement
5S
Organizational Effectiveness
ERP Implementations
Financial Reporting
CRM Program Management
Account Management
Team Leadership
Digital Strategy
Graphic Design
Marketing
Sales Coaching
Community Outreach
Product Management
Process Improvement
Change Management
Customer Experience
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Project Management
Leadership
Communication
Coaching
Customer Service
Salesforce
Public Speaking
Public Relations
Journalism
Editing
Newspapers
Blogging
Social Media
Writing
Publicity
Advertising
Digital Media
Press Releases
Creative Writing
Media Relations
Adobe Creative Suite
Ethics
ERP Software
Thomas D'Errico Summary
Thomas D'Errico, based in Raleigh, NC, US, is currently a Manager, North America Customer Service at IPS Adhesives. Thomas D'Errico brings experience from previous roles at Self-Employed / Contractor, RR Donnelley and Monadnock Paper Mills. Thomas D'Errico holds a Bachelor of Arts - BA @ Keene State College. With a robust skill set that includes KPI Implementation, KPI Reporting, Customer Satisfaction, Process Mapping, Kaizen and more. Thomas D'Errico has 2 emails on RocketReach.
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