Thomas Dalton Email & Phone Number
Director of Operations and Client Services @ Anserve, Inc.
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Thomas Dalton Location
- United States
Thomas Dalton Work
- 2024 - now Director of Operations and Client Services @
- 2022 - 2024 Director, Call Center Operations @
- 2020 - 2022 Senior Director, Call Centers @
- 2019 - 2020 AVP, Vendor Oversight - Call Centers @
- 2018 - 2019 Manager, Patient Access Center @
- 2016 - 2018 Director, Quality Call Center @
- 2015 - 2016 Director of Call Center Operations @
- 2012 - 2014 Relationship Coordinator Manager @
- 2010 - 2012 Director of Call Center Operations @ Manhattan's Physician Group
- 2008 - 2010 Call Center Operations Manager @ Manhattan's Physician Group
- 1998 - 2007 Call Center Supervisor @
- 1993 - 1998 Call Center Supervisor @ MicroBiz Corporation
- 1995 - 1996 Support Specialist and Training Department @
Thomas Dalton Education
- Rockland Community College
(Business Administration and Management, General)
1991 - 1993 - Monroe-Woodbury High School 1984 - 1987
Thomas Dalton Skills
- Microsoft Office
- Business Process Re-engineering
- Call Center
- Customer Service
- Process Improvement
- Customer Satisfaction
- Team Building
- Coaching
- Operations Management
- Technical Support
- Team Leadership
- Customer Experience
- EHR
- EMR
- NextGen
- Management
- Change Management
- Leadership
- Analysis
- Performance Improvement
- Employee Relations
- HIPAA
- Supervisory Skills
- Visio
- Call Centers
- Healthcare
- CRM
- Contact Centers
- Business Analysis
- Salesforce.com
- Human Resources
- Long Term Care Insurance
- Medicaid
- Quality Assurance
- u.s. Health Insurance Portability and Accountability Act Hipaa
- Business Process Improvement
- Microsoft Word
- Customer Relationship Management Crm
- Business Process Re Engineering
- People Management
- Interviewing
- Mentoring
- Strategy
- Training
- Problem Solving
- u.s. Health Insurance Portability and Accountability Act
- Customer Relationship Management
Thomas Dalton Summary
- Thomas Dalton, based in United States, is currently a Director of Operations and Client Services at Anserve, Inc.. Thomas Dalton brings experience from previous roles at EmpireCLS Worldwide Chauffeured Services, Essen Health Care, EmblemHealth and The Derm Group. Thomas Dalton holds a 1991 - 1993 Rockland Community College. With a robust skill set that includes Microsoft Office, Business Process Re-engineering, Call Center, Customer Service, Process Improvement and more. Thomas Dalton has 4 emails and 1 mobile phone numbers on RocketReach.
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Top Anserve, Inc. Employees
Thomas Dalton
Director of Operations and Client Services
United States
Rob Ward
President
Butler, NJ, US
Nancy Ward
President
Butler, NJ, US
Karen Okul
Office Manager
Butler, NJ, US
Ellie Ortega
Finance Manager
New York, NY, US
Linsey Baker
Director of Sales and Marketing
Texas, United States
Melinda Decker
Shift Manager
Taylor, PA, US
Tanner Demeritt
Lead Dispatcher
Butler, NJ, US
Rachel McKinney
Account Manager
New York, NY, US
Samantha Gusta
Shift Supervisor
Hardyston Township, NJ, US
Gabriela Modesto
Customer Care Specialist
United States
Maureen Loveland
Senior Operations Manager
United States
Danielle Prtune
Human Resources Manager
Hamburg, NJ, US
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