Thomas Dale Email & Phone Number
Manager, Carrier Success @ Descartes MacroPoint™
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Thomas Dale Location
- Cleveland, OH, US
Thomas Dale Work
- Manager, Carrier Success @ (May 2022 - Present)
- Manager, Customer Compliance @ (September 2019 - May 2022)
- Implementation Engineer @ (January 2019 - August 2019)
- Operations Account Manager @ (January 2017 - January 2018)
- Customer Success Manager @ (January 2014 - January 2017)
- Client Services Specialist @ (January 2013 - January 2014)
- Senior Customer Support Specialist @ (January 2011 - January 2013)
- Senior Client Operations Specialist @ (January 2006 - January 2011)
- Senior Manager, Data Production @ (January 2002 - January 2006)
- Data Reporting and Quality Measurement Manager @ (January 2000 - January 2002)
- Data Operations Account Manager @ (January 1999 - January 2000)
- Director, Client Database Services @ (January 1993 - January 1999)
Thomas Dale Education
- Drake
Bachelor Of Science (Marketing)
1987-1991
Thomas Dale Skills
- Account Management
- Business Intelligence
- Business Intelligence Tools
- Business Process Improvement
- Client Liaison
- Client Relations
- Client Services
- Client Training
- Communication
- Creative Problem Solving
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Support
- Data Analysis
- Data Mapping
- Databases
- Enterprise Software
- FTP
- Food Industry
- Integration Projects
- Invoice Verification
- Management
- Metrics
- Metrics Reporting
- Microsoft Office
- Microsoft Outlook
- PL/SQL
- Performance Metrics
- Problem Solving
- Process Improvement Projects
- Project Management
- Root Cause Problem Solving
- SaaS
- Salesforce.com
- Software as a Service (SaaS)
- Statements of Work (SOW)
- Technical Documentation
- Technical Support
- Technical Training
Thomas Dale Summary
- Thomas Dale, based in Cleveland, OH, US, is currently a Manager, Carrier Success at Macropoint, LLC. Thomas Dale brings experience from previous roles at Macropoint, LLC and Itradenetwork, Inc.. Thomas Dale holds a 1987 - 1991 Bachelor Of Science in Marketing @ Drake. With a robust skill set that includes Account Management, Business Intelligence, Business Intelligence Tools, Business Process Improvement, Client Liaison and more. Thomas Dale has 1 emails on RocketReach.
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