Thomas Clapham Email & Phone Number
Bank of America AVP Client Service Manager
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Thomas Clapham Location
- Denver, CO, US
Thomas Clapham Work
- 2022 - now Bank of America AVP Client Service Manager @ Bank of America
- 2020 - 2022 Manager IPX Retirement @
- 2020 - 2022 Supervisor @
- 2014 - 2019 Supervisor - Intermediary Operations (Back Office Trading) @
- 2000 - 2014 High Net-Worth Call Center Supervisor (Top Producer Department) @
- 1999 - 2000 Supervisor - Deposit Services and Transfer Agent Processing and Retirement Plans @
Thomas Clapham Education
- University of Northern Colorado
Bachelor of Arts (BA) (HISTORY)
Thomas Clapham Skills
- Customer Retention
- Relationship Building
- Interpersonal Skills
- Build Strong Relationships
- Training
- Hiring
- Customer Engagement
- Customer Support
- Coaching
- Customer Service Management
- Contact Centers
- Business Relationship Management
- Time Management
- Operational Excellence
- Quality Assurance
- Third Party Administration
- Customer Experience
- Team Building
- Problem Solving
- Customer Relationship Management (CRM)
- Client Services
- Supervisory Skills
- People Management
- Client Relations
- Attention to Detail
- Customer Loyalty
- Mathematics
- Analytical Skills
- Communication
- Retirement Services
- Customer Satisfaction
- Builds Relationships
- Financial Services
- Business Process Improvement
- Leadership
- Customer Service
- Mutual Funds
- Vendor Management
- Transfer Agency
- Financial Operations
- Performance Management
- Retirement Planning
- Operations Management
- Cost Basis
- Clearing Houses
- Account Management
- NSCC Trading Experience
- Product Knowledge
- Forecasting
- Coaching & Mentoring
Thomas Clapham Summary
- Thomas Clapham, based in Denver, CO, US, is currently a Bank of America AVP Client Service Manager at Bank of America. Thomas Clapham brings experience from previous roles at IPX Retirement and OppenheimerFunds. Thomas Clapham holds a Bachelor of Arts (BA) in HISTORY @ University of Northern Colorado. With a robust skill set that includes Customer Retention, Relationship Building, Interpersonal Skills, Build Strong Relationships, Training and more. Thomas Clapham has 3 emails and 5 mobile phone numbers on RocketReach.
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