Thomas Buchanan Email
Founding Director @ Worldcraft Ltd
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Thomas Buchanan Location
- Letchworth Garden City, GB
Thomas Buchanan Work
- Founding Director @ (March 2026 - Present)
- Associate Director - ServiceNow Consultant @ (February 2025 - October 2025)
- ServiceNow Product Owner @ (April 2018 - November 2021)
- UK and I Healthcare Major Incident Manager @ (March 2010 - April 2014)
- Network Technician @ (September 2006 - August 2008)
- Senior ServiceNow Product Manager @ (October 2025 - Present)
- Associate Director - ServiceNow Product Owner @ (January 2023 - February 2025)
- ServiceNow Product Manager @ (April 2022 - December 2022)
- Toolchain Product Manager @ (November 2021 - April 2022)
- Service Delivery Manager @ (April 2018 - November 2021)
- Incident and Problem Manager @ (November 2013 - April 2018)
- EMEA Major Incident Manager @ (April 2014 - November 2014)
- Software Support Anaylst @ (August 2008 - March 2010)
Thomas Buchanan Education
- Burnley College Sixth form
NVQ Level 3 (IT professionalism)
2006-2008
Thomas Buchanan Skills
- Incident Management
- Service Desk
- Service Management
- IT Service Management
- Service Improvement
- Problem Management
- ITIL
- Service Delivery
- IT Operations
- Sla
- ITIL Certified
- IT Management
- ITIL v3 Foundations Certified
- Service Level Management
- Service Delivery Management
- BMC Remedy
- Major Incident Management
- Project Delivery
- ServiceNow
- IT Outsourcing
- PRINCE2
- Release Management
- Transition Management
- Process Improvement
- Customer Service
- Management
Thomas Buchanan Summary
- Thomas Buchanan, based in Letchworth Garden City, GB, is currently a Founding Director at Worldcraft Ltd. Thomas Buchanan brings experience from previous roles at Cognizant, Cancer Research UK (CRUK), CSC and Lancashire County Council. Thomas Buchanan holds a 2006 - 2008 NVQ Level 3 in IT professionalism @ Burnley College Sixth form. With a robust skill set that includes Incident Management, Service Desk, Service Management, IT Service Management, Service Improvement and more. Thomas Buchanan has 3 emails on RocketReach.
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Top Worldcraft Ltd Employees
Thomas Buchanan
Founding Director
Letchworth Garden City, GB
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