Thomas Bruhin Email
Teamleader International - International Claims and Insurance Consulting @ KPT - Die Krankenkasse mit dem Plus
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Thomas Bruhin Location
- Basel, BS, CH
Thomas Bruhin Work
- 2017 -now Teamleader International - International Claims and Insurance Consulting @
- 1996 -2010 Assistant Chief of Agency | Customer Service Manager | Customer Service Agent and Specialist @
- 2010 -2017 Commercial Executive @
Thomas Bruhin Education
- Business School Basel
Specialist in Social Insurance with Federal certificate of higher vocational education and training
2005-2007 - Santésuisse - Association of the health insurances in Switzerland
Federal certificate as an Expert in Health Insurance
1999-2001 - Business School Liestal
Federal certificate as a commercial employee
1992-1995
Thomas Bruhin Skills
- Maximum Customer Satisfaction
- Continuous Process Enhancement
- Team Building
- Customer Centric Service
- Quality Monitoring and Measurement
- Unternehmensanalyse
- Standardized Processes and Procedures
- Projektmanagement
- Individual Health Insurance
- Employee Engagement and Retention
- Insurance
- Key Account Management
- Training and Development
- Account Management
- Customer Service Quality Leadership
- Contact Centre Operations Optimization
- Customer Focused Service
- Staffing
- Teamentwicklung
- Teamleitung
- Customer Service Management
- Healthcare
- Quality Customer Service Standards
- Client Services and Support
- Medical Underwriting
- Service Delivery Excellence
- Insurance Consulting
- Performance and Change Management
- Foreign Languages
- Customer Service Executive Leadership
- Peak Productivity Levels
- Customer Feedback Programs
- Customer Escalation Management
- Strategic Planning and Execution
- Versicherung
- Compliance Controls
- Technology and Operations Innovation
- Kundendienst
- Management
- Problem Solving
- Swift Problem Handling and Resolution
- Service Center Operations
- Health Insurance
- Marketingstrategie
- Strategische Planung
- Management by Objectives
- Vertrieb
Thomas Bruhin Summary
- Thomas Bruhin, based in Basel, BS, CH, is currently a Teamleader International - International Claims and Insurance Consulting at KPT - Die Krankenkasse mit dem Plus. Thomas Bruhin brings experience from previous roles at Assura Health & Accident Insurance. Thomas Bruhin holds a 2005 - 2007 Specialist in Social Insurance with Federal certificate of higher vocational education and training @ Business School Basel. With a robust skill set that includes Maximum Customer Satisfaction, Continuous Process Enhancement, Team Building, Customer Centric Service, Quality Monitoring and Measurement and more. Thomas Bruhin has 1 emails on RocketReach.
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