Thomas Bilton Email & Phone Number
Head of Customer Service @ Waterstones
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Thomas Bilton Location
- Oxford, GB
Thomas Bilton Work
- Head of Customer Service @ (August 2025 - Present)
- Customer Service and Operations manager @ Blackwell's and Wordery (November 2021 - August 2025)
- Customer Service Manager @ (October 2018 - September 2021)
- Contact Centre Manager @ (April 2015 - September 2018)
- Associate Consultant - Talent Acquisition - South Region @ (March 2013 - September 2014)
- Travelling @ Europe and Asia (May 2012 - February 2013)
- Team Manager @ (June 2011 - May 2012)
- VIP Manager @ Probability PLC (August 2010 - March 2011)
- Outbound Sales Agent @ (November 2007 - August 2010)
Thomas Bilton Education
- Thomas Alleynes
Thomas Bilton Skills
- People Development
- people managment
- Customer Service
- Customer Retention
- outbound sales
- outbound training
- Sports Betting
- Casino
- VIP Services
- Customer Experience
- Team Leadership
- Call Center
- Online Gambling
- Management
- Customer Satisfaction
- Account Management
- CRM
- Leadership
- Call Centers
- Sales
- Team Management
- Training
Thomas Bilton Summary
- Thomas Bilton, based in Oxford, GB, is currently a Head of Customer Service at Waterstones. Thomas Bilton brings experience from previous roles at Blackwell's and Wordery, Hawes and Curtis, Ocado and Call Centre Associates. With a robust skill set that includes People Development, people managment, Customer Service, Customer Retention, outbound sales and more. Thomas Bilton has 2 emails and 1 mobile phone numbers on RocketReach.
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