2021 -
2025 Customer Service and Operations manager @ Blackwell's and Wordery
2018 -
2021 Customer Service Manager @
2015 -
2018 Contact Centre Manager @
2013 -
2014 Associate Consultant - Talent Acquisition - South Region @
2012 -
2013 Travelling @ Europe and Asia
2011 -
2012 Team Manager @
2010 -
2011 VIP Manager @ Probability PLC
2007 -
2010 Outbound Sales Agent @
Thomas Bilton Education
Thomas Alleynes
Thomas Bilton Skills
People Development
people managment
Customer Service
Customer Retention
outbound sales
outbound training
Sports Betting
Casino
VIP Services
Customer Experience
Team Leadership
Call Center
Online Gambling
Management
Customer Satisfaction
Account Management
CRM
Leadership
Call Centers
Sales
Team Management
Training
Thomas Bilton Summary
Thomas Bilton, based in Oxford, GB, is currently a Head of Customer Service at Waterstones. Thomas Bilton brings experience from previous roles at Blackwell's and Wordery, Hawes and Curtis, Ocado and Call Centre Associates. Thomas Bilton holds a Thomas Alleynes. With a robust skill set that includes People Development, people managment, Customer Service, Customer Retention, outbound sales and more. Thomas Bilton has 2 emails and 1 mobile phone numbers on RocketReach.
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