Theresa Fields Email & Phone Number
Digital and Technology Operations Tools Manager @ Orlando Utilities Commission (OUC - The Reliable One)
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Theresa Fields Location
- Orlando, FL, US
Theresa Fields Work
- Digital and Technology Operations Tools Manager @ (November 2023 - Present)
- Digital and Technology Automation Tools and Interim Data Analytics Manager @ (March 2021 - October 2023)
- Information Technology Operations Center Manager @ (July 2017 - February 2021)
- Computer Operations Supervisor @ (June 2014 - June 2017)
- OCPS Substitute Teacher @ (October 2013 - May 2014)
- Retail Sales Positions @ (September 2012 - January 2014)
- Systems Engineer and Programmer @ CenturyLink (July 2009 - March 2012)
- Infrastructure Systems Integrator @ EMBARQ (May 2006 - July 2009)
- Senior Client Support Analyst @ Sprint (March 1995 - April 2006)
- Client Support and Scheduling Supervisor @ Sprint (January 1989 - January 1994)
- Information Center Founder @ United Telecom (January 1984 - January 1989)
Theresa Fields Education
- Crummer Graduate School of Business at Rollins College
MBA (Business)
1983-1987 - University of Central Florida
B.A. (Anthropology/Research Design)
1978-1980
Theresa Fields Skills
- 24x7 Production Support
- Batch Processing
- Change Management
- Cross-functional Team Leadership
- Customer Experience
- Customer Liason
- Customer Service
- Employee Engagement
- End User Training
- Hands-on Training
- Innovation Management
- Leadership
- Management
- Optimization
- Organizational Change Agent
- Outage Management
- Problem Management
- Process Improvement
- Project Management
- Software Documentation
- Staff Development
- Strategy
- Supervisory Experience
- System Migration
- System Monitoring
- System Testing
- Team Building
- Team Leadership
- Team Management
- Technical Documentation
- Technical Writing
- Third-Party Vendor Management
- Training
- Troubleshooting
- Vendor Management
- Workload Automation
- client advocacy
- telecommuting expert
Theresa Fields Summary
- Theresa Fields, based in Orlando, FL, US, is currently a Digital and Technology Operations Tools Manager at Orlando Utilities Commission (OUC - The Reliable One). Theresa Fields brings experience from previous roles at Orlando Utilities Commission (OUC - The Reliable One) and Kelly. Theresa Fields holds a 1983 - 1987 MBA in Business @ Crummer Graduate School of Business at Rollins College. With a robust skill set that includes 24x7 Production Support, Batch Processing, Change Management, Cross-functional Team Leadership, Customer Experience and more. Theresa Fields has 1 emails and 1 mobile phone numbers on RocketReach.
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