Theo Dunkley Email
Director of Cruise Operations - Japan @ Destination Asia
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Theo Dunkley Location
- Tokyo, JP
Theo Dunkley Work
- 2018 -now Director of Cruise Operations - Japan @
- 2016 -2018 Destination Manager @
- 2015 -2015 Travelling and Shore Excursion Manager @
- 2008 -2014 Shore Excursion Manager @
- 2006 -2007 Design Consultant @
- 2000 -2006 Shore Excursion Manager @
- 1999 -2000 Purser @
- 1995 -1999 Resort Representative @
- 1991 -1995 Customer Service Representative @ Air Jamaica
Theo Dunkley Education
- The Hong Kong Polytechnic University
(Managing Marketing in the Hospitality and Tourism Industry)
2017-2017 - The Hong Kong Polytechnic University
(Tourism and Travel Services Management)
2016-2016 - Princess University (Princess Cruises in-house Management School)
Certificates (General Management Studies)
2008-2013 - KB University (KB Home in-house Management School)
Certificates (Interior Design)
2006-2007 - IFREC Real Estate School
Florida Real Estate Licence (Real Estate)
2005-2005 - College of Management at Carnival Cruise Lines
Various Certificates (Business Administration, Management, Sales)
1999-2005 - Florida Business & Computer College
Associate's Degree (Business Computing)
1991-1992 - Montego Bay Community College
Certificate (Accounting & Business Administration)
1990-1991 - Herbert Morrison High School
(Business Administration)
1984-1989
Theo Dunkley Skills
- Customer Satisfaction: ensuring excellent customer service is delivered always
- • Personnel Management: staff training, development and evaluation
- Product Knowledge: possesses an intimate knowledge of a number of destinations
- Sales & Marketing: promoting the tour product to ultimately exceed targets
- Financial Management: delivering an outstanding product whilst being profitable
- Safety & Compliance: ensures the tours are operated safely via risk assements
- Operational Management: planning, organizing and coordinating the delivery of
- Shore Excursions for over 2000 persons weekly
- Digital Photography
- Sports
- CRM
- Hospitality
- SOLAS
- Travel Management
- New Business Development
- Business Strategy
- Business Planning
- Coordinating Events
- Coordinating Special Events
- Diverse Groups
- Computers
- Event Management
- Serve Safe Certified
- Risk Assessment
- Escorted Tours
- Tour Operators
- Tour Planning
- Product Marketing
- Marketing Strategy
- Airlines
- Airline Reservations
- Airline Ticketing
- Air Freight
- Customer Service Training
- Generating Revenue
- Revenue Enhancement
- Employee Training
- Microsoft Suites
- Interior Design
- Home Appliances
- Problem Solving
- Logistics
- Load Control
- Water Survival
- Invoicing
- Project Management
- Office Administration
- Presentations
- Quality Control
- Strategic Partnerships
- Leadership
- Tourism
- Coordinating Special
- Planning
- Product Knowledge
- Personnel Management
- Ensuring Excellent Customer Service Is Delivered Always
- Operational Management
- Customer Satisfaction
- Possesses An Intimate Knowledge Of A Number Of Destinations
- Hotels
- Sales and Marketing
- Safety And Compliance
- Delivering An Outstanding Product Whilst Being Profitable
- Staff Training
- Customer Service
- Development And Evaluation
- Training
- Promoting The Tour Product To Ultimately Exceed Targets
- Ensures The Tours Are Operated Safely Via Risk Assements
- Financial Management
Theo Dunkley Summary
- Theo Dunkley, based in Tokyo, JP, is currently a Director of Cruise Operations - Japan at Destination Asia. Theo Dunkley brings experience from previous roles at Baltic Gateway AB, Viking Cruises, Princess Cruises and KB Home. Theo Dunkley holds a 2017 - 2017 The Hong Kong Polytechnic University. With a robust skill set that includes Customer Satisfaction: ensuring excellent customer service is delivered always, • Personnel Management: staff training, development and evaluation, Product Knowledge: possesses an intimate knowledge of a number of destinations, Sales & Marketing: promoting the tour product to ultimately exceed targets, Financial Management: delivering an outstanding product whilst being profitable and more. Theo Dunkley has 1 emails on RocketReach.
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