Themis Kaitsiotis Email
Customer Experience Director @ KOTSOVOLOS
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Themis Kaitsiotis Location
- Greece
Themis Kaitsiotis Work
- 2025 -now Customer Experience Director @
- 2023 -2025 Customer Experience Manager @
- 2022 -2023 Senior CX Business Unit Partner @
- 2020 -2022 Customer Experience Operations Manager @
- 2019 -2020 Customer Experience and Loyalty Manager @
- 2017 -2019 Customer Experience Executive @
- 2014 -2017 Billing Experience Senior Analyst, Customer Operations dpt. @
- 2014 -2014 Product Manager for Content Services and Applications – Consumer Contract Pricing and Propositions dpt. @
- 2013 -2013 Loyalty and Billing Product Manager – Channel and Customer Investment dpt. @
- 2007 -2013 Customer Experience and Loyalty Product manager, Customer Experience and loyalty dpt. @
- 2005 -2007 Business Account Manager, Sales and Customer Care dpt @
Themis Kaitsiotis Education
- The CX Academy
Certificate (Customer Experience)
2022-2022 - University of Strathclyde
MSc Marketing (Economics)
2004-2005 - University of Macedonia
Management & Business Administration (Economics)
1998-2002
Themis Kaitsiotis Skills
- Telecommunications
- Product Management
- Mobile Communications
- Product Marketing
- Customer Experience
- Product Development
- Competitive Analysis
- Segmentation
- Mobile Telephony
- Marketing Management
- Go-to-market Strategy
- Strategy
- B2B
- Wireless
- Market Analysis
- Marketing Strategy
- Mobile Technology
- Channel Partners
- Key Account Management
- Cross-functional Team Leadership
- Marketing
- Customer Satisfaction
- Brand Loyalty
- VAS
- Project Management
- Business Planning
- Business Development
- Management
- Account Management
- Project Planning
- Mobile Devices
- Leadership
- Microsoft Word
- Cross Functional Team Leadership
- Go To Market Strategy
- Customer Service
- Financial Analysis
- SQL
- Analysis
- Charging
- Sales
- Business Analysis
- Team Management
- Team Leadership
- Value Added Services Vas
- Telco
- Wireless Technologies
- Value Added Services
Themis Kaitsiotis Summary
- Themis Kaitsiotis, based in Greece, is currently a Customer Experience Director at Kotsovolos-Κωτσόβολος. Themis Kaitsiotis brings experience from previous roles at Alpha Bank, Dixons South East Europe and Forthnet Group. Themis Kaitsiotis holds a 2022 - 2022 Certificate in Customer Experience @ The CX Academy. With a robust skill set that includes Telecommunications, Product Management, Mobile Communications, Product Marketing, Customer Experience and more. Themis Kaitsiotis has 2 emails on RocketReach.
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