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Theevijah Ganeshanathan Location
Ajax, ON, CA
Theevijah Ganeshanathan Work
Warranty and Support Lead and Office Manager @ (December 2022 - Present)
Technical Support Specialist @ (August 2021 - December 2022)
Senior Compliance and Customer Success Associate @ (April 2019 - September 2020)
Bilingual Compliance Community Associate and Trainer @ (November 2017 - April 2019)
Partner Operations Specialist and Bugs Specialist @ (July 2015 - November 2017)
Client Service Associate @ Access D Solutions (September 2014 - July 2015)
Financial Client Service Associate @ Primerica (January 2013 - April 2015)
Theevijah Ganeshanathan Education
Seneca College of Applied Arts and Technology
Early Childhood Education Diploma (Early Childhood Education and Teaching)
2013-2015
Theevijah Ganeshanathan Skills
Agile Project Management
Coaching
Thinking Skills
Family Development
Family Services
Early Childhood Education
Child Development
Presentation Development
Leading Meetings
Software as a Service (SaaS)
Project Plans
Professional Services
Post-Sales
Operations
Key Metrics
Voice of the Customer
Technical Understanding
Customer Advocacy
Stressful Situations
C2
Business Reviews
B2
Upselling
Renegotiations
Customer Success
New Hires
Onboarding
Government Reports
Employee Engagement
Software Implementation
Vendor Relations
Relationship Building
Communication Training
Salesforce.com
Datasets
CRM Software
Account Management
Subject Matter Experts
Retail Management
Lucidchart
Documentation
Attention to Detail
Continuous Process Improvement
Data Management
Training and Development (HR)
Operations Management
REST APIs
Application Programming Interfaces (API)
Web Services API
Technical Support
Customer Service
Project Management
Microsoft Office
Customer Support
Communication
Writing
Helping Clients
Organization Skills
Computerized System Validation (CSV)
JIRA
Zendesk
Customer Relationship Management (CRM)
Organizational Effectiveness
Problem Solving
Time Management
Collaborative Problem Solving
Public Speaking
Leadership
Microsoft Excel
Teamwork
Social Media
Management
Microsoft PowerPoint
Team Leadership
Microsoft Word
Event Planning
Social Media Marketing
Training
Recruiting
Data Analysis
Business Strategy
Customer Satisfaction
Team Building
Financial Analysis
Strategic Planning
Research
Analytical Skills
Stakeholder Management
Prioritize Workload
Executing Tasks
Prioritize
Analytics
Work under pressure
Critical Thinking
Presentation Skills
Written Communication
Client Services
Training & Development
Theevijah Ganeshanathan Summary
Theevijah Ganeshanathan, based in Ajax, ON, CA, is currently a Warranty and Support Lead and Office Manager at Genuine Comfort. Theevijah Ganeshanathan brings experience from previous roles at ecobee, Lyft and UBER. Theevijah Ganeshanathan holds a 2013 - 2015 Early Childhood Education Diploma in Early Childhood Education and Teaching @ Seneca College of Applied Arts and Technology. With a robust skill set that includes Agile Project Management, Coaching, Thinking Skills, Family Development, Family Services and more. Theevijah Ganeshanathan has 1 emails on RocketReach.
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