The Van Vechten Group, Inc. Information

The Van Vechten Group, established in 1993, is the on-line marketing function of F.G.I. The affiliated companies have published four successful skill reports and four books that keep managers, telephone sales personnel and customer service representatives on top of the latest procedures, skills and techniques of their profession. EXTENSIONS published March 1994; topics covered both reactive and proactive management skills and techniques. THE VAN VECHTEN REPORT published March 1982, was a telemarketing report targeted towards management issues. Back issues are available.