The Social Station Information

Social media is essential to every modern business. You need a trusted partner to represent your property online. Introducing The Social Station. The hospitality-focused service built to get you back to what’s important – running your business. The Social Station builds our own technology and staffs our service with real experts. We believe the combination of the two allows us to deliver a reliable, cost-effective service offering. We offer the following services: MANAGE CUSTOMER REVIEWS Review websites are the number one place prospective customers learn about your hotel online. We thank customers who leave positive feedback, triage with your team when a guest has a bad experience, and counter false claims by setting the record straight or flagging reviews. POST TO SOCIAL MEDIA An active social media profile reflects a successful business. We ensure your profiles are never stale by posting to Facebook, Twitter, and Instagram several times a week. RESPOND TO QUESTIONS The days of calling a business are quickly coming to an end. Modern customers are sending private messages and leaving comments. We keep tabs on the conversation and guarantee all customers are responded to in a timely manner.