The Convergents Information

We provide in-depth customer interviewing and audience analysis as a service for busy and growing companies looking to unify their teams. _____________________ True customer understanding is still a wide-open frontier, yet to be valued or conquered in most industries. Applying qualitative customer interviewing gives companies an advantage over competitors and aligns internal teams with a source of truth, eliminating never-ending opinion-based arguments. The impact is meaningful. According to Gartner’s Todd Berkowitz, companies that conduct comprehensive customer interviewing have seen a 15% - 30% increase in revenues and up to a 50% improvement in win rates. We act as agents of customer truth bringing insights to light and uncovering hidden wisdom buried deep in your customer base.