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We help you make work more meaningful and experiences more memorable. “Spin the Bottle Service – Hospitality iin the Age of A.I.” was published in 2021. After reading it, a server in our favourite restaurant said: “Every hotel or restaurant manager should give a copy to everyone on their team!” The book is available on Amazon and can also be ordered via leading bookstores. 📣 Ditch the Script workshops 📣 Customer service has become so standardized that staff and guests are becoming bored. In a world of social media, storytellers, and influencers, it’s time to ditch the script to make jobs more meaningful and guest experiences more memorable. After our first in-person workshop, the hotel General Manager exclaimed: “I never knew my staff could be so engaged in anything!” We're here for you with bespoke to your individual needs: ✅ Keynotes and conference sessions ✅ Workshops and training ✅ Coaching and mentoring ✅ Reviews and assessments ✅ Motivational storytelling ⭐️ Give us a shout and let's get started! ⭐️

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