Tharvindren Nellan Email
Manager, Operations and Planning @ Globee Gbs
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Tharvindren Nellan Location
- Kuala Lumpur, MY
Tharvindren Nellan Work
- Manager, Operations and Planning @ (September 2023 - Present)
- Assistant Operations Manager @ (March 2021 - August 2023)
- Operations Manager @ (March 2021 - August 2023)
- Assistant Operations Manager @ (September 2019 - March 2021)
- Manager of Operations and Sales Support @ (October 2014 - February 2019)
- Operations Manager of Nationwide Call Centre @ (July 2013 - September 2014)
- Assistant Operations Manager @ (December 2012 - June 2013)
- Assistant Operations Manager @ (September 2011 - November 2012)
- Operational Specialist @ (September 2010 - August 2011)
- Customer Service Executive @ (August 2009 - August 2010)
Tharvindren Nellan Education
- F.T.M.S Global
F. Degree (Business & Information Technology)
2006-2008
Tharvindren Nellan Skills
- BPO
- Business Analysis
- Business Process Outsourcing (BPO)
- Call Center Administration
- Call Center Development
- Call Centers
- Coaching
- Communication
- Complaint Management
- Contact Centers
- Cross-functional Collaborations
- Customer Experience
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Employee Engagement
- Employee Relations
- Employee Training
- Global Customer Service
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- New Business Development
- Operations Management
- Outsourcing
- Payroll
- People Management
- Performance Management
- Process Improvement
- Recruiting
- Sales
- Service Delivery
- Sla
- Strategy
- Team Building
- Team Leadership
- Team Management
- Training
- Transition Management
- Vendor Management
- Workforce Management
Tharvindren Nellan Summary
- Tharvindren Nellan, based in Kuala Lumpur, MY, is currently a Manager, Operations and Planning at UBASE Asia. Tharvindren Nellan brings experience from previous roles at Scicom MSC Berhad and Malindo Air. Tharvindren Nellan holds a 2006 - 2008 F. Degree in Business & Information Technology @ F.T.M.S Global. With a robust skill set that includes BPO, Business Analysis, Business Process Outsourcing (BPO), Call Center Administration, Call Center Development and more.
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